Usuário convidado
17 de janeiro de 2024
I have had a terrible experience at this hotel. In couple nights in the room 306, I feel very uncomfortable about the enclosed space of the room and the dirtiness of it, I have also encounted cockroaches and insects such as ants in the electric sockets and little spiders. It came to peak when there was a leakage at the sink, after a night of intense leaking - which I did not notice, the water flooded the entire room to the level of about 11 inches and poured out to the entire hallway. Many of my electronic equipments also broke because of this, including 1 Mac, 1 Ipad and 1 Iphone of mine, plus many of my clothes. After this leakage casualty, the manager of the hotel even refused to compensate my lost and try to avoid all the responsibilities by calling the police to pressing me; he only accept paying 50%. Not only he did not respect his customers, he did not even respect his reputation of this hotel. This causing me and my family a huge waste of time and stress. I will never came back here again. I am strongly not recommend to come to this hotel, because I do not want any other guest to have the same experience like mine. I came here to have a peaceful vacation, not a stressful one. Another thing beside, the altitude of the employees here is very unwelcome to customers.
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