Ben Thanh Tower Serviced Apartments

Extremely disappointed with the booking. We had issues when trying to check-in in arrival. Our names weren't on the Booking List provided to the Security (as Reception closed for the day). So after some delays, then our names were provided to the Security. Then was asked for Code or Pin which wasn't given to us. Also we booked a 4-Bedroom Apartment but we were given a 3-Bedroom with only 2 toilets instead. They wanted to change us to 2 units of 2-Bedrooms but have to move out to another rooms 2 days later. So we told them we will just stay put with the room Owner was kind and tried to find us alternative place and requested us to move there (with assistance provided) but too troublesome as we have young children. So told them, we will just stay put! Room needs to improve and some renovation or touch up need to be done. The people speak very simple English. Room is good for family or friends who wanna stay together. Location is good too as walking distance to quite few places.