Residence Inn Portland Hillsboro

Have stayed at this Residence Inn many times over the last 15 years. It has changed very little. It was taken over by a different company a few years ago and they have not invested or improved. Counts on business fron companies supporting nearby Intel campus. There are other hotels, including another Residence Inn, that are newer and better.

We had fruit flies in our room. Other than that, the staff was amazing and breakfast was good.

very spacious living room but too small bathroom.

This place has a great location and the staff was very nice however that's where it ends. We booked the 2 room/2 bathrooms for our family. The furniture was dirty and subpar. The floors were sticky and dirty. The counters/cabinets were also dirty. The bathroom had hair from a prior guest still in the tub/sink. The smell of the room was a choking stagnant smell it was so bad some were sick. We booked two nights and only stayed one. We would have left immediately however we arrived late and had non-refundable reservations so we left the next morning. I wouldn't recommend. This place needs a serious remodel or to be torn down and start again.

The fact is that we love this hotel and visit it almost every year. However, this last time made me so upset that I can't leave it without a protest. They offer free internet and "high speed" internet per 7$ a day You have to be VERY careful not to accidently select the high speed option, Once accidently fell into their trap you are done. You will no longer be offered/required to sign in and you will be charged for the high speed internet for the rest of your stay - without even being notified! Until you make that mistake, you will constantly be required to log in and carefully decline the high speed option. I suspected that my daughter accidently selected the fee option on the first day since we no longer had to sign in, but was not sure. Also, I was sure that in the worst case we will be charged extra for that first day. When heading home and reviewing my bill, I got so upset - we were charged for high speed internet for each and every day of our stay! On top of that you will see bottle of 1L bottles in the rooms. Complementary you might think? wrong! Each bottle will cost you 5$! Looks like Marriott is setting traps for you all over, just waiting for you to accidently make a bad move so they will reach out into your pocket! Is this the way to treat a loyal guest paying over a 1,000$ for a stay? This is just dishonest. Shame on you Marriott! PS - They use COVID as an excuse to stop doing housekeeping, but will they reduce the room charges for the reduced service? Dream on.

Hotel was great. The Jimmy Dean breakfast sandwiches were disgusting.

This is great hotel to stay in. What makes such a great hotel are staff, they are very helpful, and friendly; the size of the room; the location; and the amenities

The property was fine, the pool and hot tub looked lovely, and the amount of food for breakfast was surprisingly bigger than I’d anticipated! The suite size was perfect, as we were needing a large room to get ready for our daughter’s wedding, however, it did have a lingering “smoking” scent to it; we got a deodorizer to help dissipate the funk. Everything else was pretty nice!

Breakfast options could be better. It was the same breakfast options every morning! No cereal option either.