Mediterraneo Hotel

Stayed here for a 7 nights all inclusive holiday, this was my first time abroad, staff were very friendly and helpful, there is food avaible all the time during the day, which is great. There are 2 pools and one is always quieter than another which is good. Cocktails are not included in the all inclusive package and are around €9 each. Rooms were a little dated and could do with a lick of paint. A short walk from the main shopping ***** and a shop, with a bus top just outside the hotel. If your room isn’t in the main hotel it is a long walk up a steep hill to other rooms and the villas. There isn’t any sort of room service for food and the cleaners do clean the room everyday. Would I stay here again, yes I would.

I stayed at the Mediterraneo with my wife and 18 month old son. The hotel itself is OK - It’s got lovely views of the sea and was fairly clean. The room was a good size and had everything we needed. There was plenty of seating area around the 2 bars (lobby and pool). It was about a 2-3 minute taxi drive from Hersonissos centre and about a 10 minute walk from the nearest shop (Spar). Although we had a lovely family holiday, it definitely isn’t worthy of 4 stars. The food was quite poor - If you are travelling with children under the age of I’d say 10, I’d probably avoid. Very poor options for children. The food itself was below par quality. I’ve stayed in 2 & 3 star resorts and the selection and quality was much, much better than here. Even the all inclusive drinks selection wasn’t the best. Cocktails were not included and if you wanted to buy them, they were about €9 a pop. It was ‘Cola’ not Coca Cola/Coke and ‘Orange’ instead of Fanta. For 4 of the seven nights, we ate out at restaurants down the road, purely because our son couldn’t have had a proper meal if we didn’t. Overall an adequate stay, but I definitely won’t be returning to this hotel. This is probably a good choice if you are travelling as a couple or older children. Staff were brilliant and so helpful.

Amazing 10 nights in Crete/Mediterraneo Hotel. Eva was fantastic at Breakfast and Lunch, always accommodating. Definitely check out Star Beach, in low season they let you use their facilities. The waterslides/water park are available for €10 euros per person, per day.

Everything is amazing, the buffet food is delicious and the way the staff interact and do the turnaround is amazing. By far the best hotel I've sayed in, the entertainment is brilliant and the bar staff are great. The pool areas are very accommodating

Just visited this hotel as a family of 5, was quite worried because I’m not keen on all inclusive, however, no complaints with the food, breakfast was the best meal of the day. I struggled being vegetarian as there were so many meat dishes on every day but that’s normal abroad. Only one thing the food was luke warm it needed to be kept heated. The restaurant staff were lovely and friendly as was the lifeguard. Front reception desk not helpful at all and always seemed rushed, we arrived at 11.30pm and were told nothing about times etc for food and facilities then had to climb 90 odd steps to our room. The room was very clean and was cleaned every day, fresh towels too. The corridor outside the room was quite noisy, I think this was because the bedroom door was just a basic door not a fire door so you could hear everything. The swimming pools and paddling areas were very clean and tidy . Overall no complaints but we did go out of season. Would recommend for families.

AVOID THIS HOTEL! Worst hotel you could ever imagine. During our 7 day stay, we had to move 3 times. The rooms were unhygienic and as you can see from the photos. The yellow water was gooey and sticky in our original room, therefore we went down to reception to report it. The older lady with blonde hair and her counterpart- the younger man with black hair are a disgrace! The man told us that maintenance would be up to our room within 30 minutes, which turned out to be a complete lie! We left the hotel (we did this most nights as the hotel was riddled with children aged 16-18 on a school trip being rowdy) and returned back around an hour later. The water was still yellow and it turned out the maintenance man was never going to arrive as he was supposedly ‘absent’. After this, my girlfriend asked when it would be fixed, to which the two receptionists replied “first thing in the morning”. The next day, we woke up at 8:30AM and went down to reception, we asked when the maintenance man would be coming, the same to receptionists as the night prior said it would be fixed within the next hour. To our surprise. We arrived back to our hotel room at 1PM after a walk to Star Beach and a sunbathe around the pool and of course to our surprise it wasn’t fixed. We demanded a room change as it had been almost 36 hours since either of us were able to get a wash which is just ridiculous considering we had both had suncream and oil on all day. We got the keys to our new room which actually turned out to be a villa room with the private pool (1 of 8 in the hotel). The room was actually quite nice and we had no complaints this time, however we were told that we would have to move again due to the room already being booked up; they said that we would be moved into another villa the next day. All this messing about cause my girlfriend and I so much stress and anxiety which ultimately led to us arguing when we were trying to enjoy ourselves on holiday. The second picture I uploaded was of our third room (which didn’t end up being a villa room as promised) which had stained bedsheets. The room also only had a pull out shower with no big shower head, when we asked for a bath in our room too. I could go on for ages about the uncleanliness and how bad the hotel is. One night we specifically asked for a vodka lemonade. We told the bartenders that our drinks tasted off and to make us another and they were adamant that there was no issue. The next morning we were told we were drinking rum and lemonade because the hotel had run out of vodka that night. Not only is that a hazard to people who may be allergic to rum but to the general people it’s shocking! The hotel also promises to use premium spirits in cocktails- which you have to pay for which is bizarre for an all inclusive. We were given the regular house vodka as opposed to Smirnoff vodka. To conclude, I will be putting a claim in via EasyJet who provided our package holiday and I hope the hotel and its manager s

I’ve been to a lot of places in greece and this tops one of the worst hotels i’ve ever stayed in, when we arrived they put me in a room, dirty. towels are stained, the noise outside the room was unbelievably loud, i didn’t sleep. she changed us rooms but literally moved us next door? so i gave it a chance and it was the same so she moved us again. so we had to change rooms multiple times, i hadn’t slept in 2 days at this point. the hotel room we got moved to was again dirty, stained bloody towels, we found fruit flies in the food/ bugs everywhere in the bedroom (all over the dressing table). and the room smelt so bad bc of the drains, I felt sick. The hotel is rammed with 100+ school trips which is fine they need somewhere to stay but it was just hectic for how small the reception/food area is. they have loads of rooms but such little space downstairs, it was awful. The food and drinks are absolutely vile, I had stomach ache for days and I will be doing a test for any parasites when i’m back home bc it wont surprise me. It’s 100% not a family hotel and please don’t take your kids there because there’s no entertainment/ much stuff to do for the kids. There’s a hotel called starbeach that is a huge resort and we spend most of our time there by the pool as it was a lot nicer, the staff are a lot nicer too, as the staff here are just rude. If a hotel has a lot of bad reviews, don’t ignore them. people post them for a reason! the pictures are a lot nicer than real life so don’t let it fool you. Will definitely be putting a claim in to get my money back. Never again. Never been so excited to go home.

Really enjoyed our week here. Clean and well kept. Nice bedroom and comfortable bed and pillows. Super friendly staff, always happy and cheerful. Reception staff informative and helpful , and all the staff in the Restaurant were a delight- I can’t remember all their names but a special shout out to Eva - thank you for your cheery face 🤗. The food was good. The salads were delightful , the hot food sometimes wasn’t quite hot enough, but if you timed it right, you were at your choice ready for the constant top-ups. Deserts were far too yummy and the fresh fruit too. Such a variety of everything. The poolside café was a joy, and sitting under the olive trees with my book was a favourite time of the afternoon. Thank you to all who made our holiday so enjoyable. 🤗🥰 Jan & Red

My husband and I arrived on the day the hotel opened for the season. Staff very welcoming and showed us to our room. Room was basic but we were OK with it apart from having no shower curtain so the bathroom floor got flooded every time we used it. On the first day, we had the pool to ourselves but it hadn't been cleaned properly with a very big cochroch having a swim 😬Unfortunately, all shops and pubs (apart from a few) we're closed. I probably should have looked into when the season started in the town. Saying this, we both needed a rest from our busy lives so this forced us to chill around the pool and beach. Food was very nice with a different theme every evening. Snack bar was my favourite. A little disappointed that cocktails weren't included in all inclusive. That was a first for me. Unfortunately we wouldn't return.