Usuário convidado
30 de julho de 2024
We booked this motel fairly late in the evening, due to being stuffed up by another motel we had booked earlier in the late arvo. After trying several accomodation places after 8 pm who never answered their phones or voice mail only, we were ecstatic to be greeted on the phone by a very pleasant Michael, the evening manager ( Sunday Night). A room was booked for us, pre payment sorted and the key and instructions left in the after hours box, and Michael communicated with me promptly by text to give further instructions, notify me of my payment going through and the relevant pin number for the after hours box. So a big shout out to him for his pleasant manner & ease of efficiency in handling our late night booking, as we had had a disastrous night prior to getting to Heatherbrae. The rooms were fine for our needs, comfy bed, lots of spare pillows/blankets, heater /tv worked well, lots of extra sitting areas ( chairs and table, sofa couch), clean and tidy ,all amenities and tea/coffee making facilities good, our room was nice & quiet. Affordable price for what we got, will stay there again when in the vicinity.
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