Kohala Village Inn

Very clean and comfortable room. Bed was very comfortable and the hotel was very quiet. We saw very few other guests. No communication with employees and the TV did not function unless you paid for movies. That was disappointing , especially for the rate paid. We fell asleep to the songs of the frogs. A delightful first night on the island. Enjoyed hike at Pololu the next day and the coffee shop near the inn.

Check in and out was easy. Room was clean and quiet. Enjoyed our stay as a sleeping spot for our time on the north end of the island.

Insufficient staff hours, no ice, left message the day before and received no reply, insufficient horizontal surfaces for storing travel items

The property itself is well maintained and very clean. It is an older hotel which is charming. It is not at all soundproof. This would be okay, but we stayed on a Saturday night when the same property hosted a live music event. It shut down at 10pm, but we had no idea when we reserved that this event would be on. As most area restaurants close early (7pm), it meant we were in our room by 7pm and listening to the distorted noise of amplified music at a distance for three hours. Had we known about this, we would not have reserved. I appreciate that this area is suffering economically and that all businesses need to be creative in finding ways to make money. Still, this combination (evening music events plus historic hotel with no soundproofing) is probably not going to work unless they only have hotel guests who know about the event when booking and attend it themselves.

Nice place at a reasonable price, close to a cafe with really good breakfast and lunch options

Very quaint and cute hotel that is comfortable. Room was clean, had air conditioning, and nice old fashioned decor. They also offered some activities as this is built next to a community center of sorts, so they have hula classes or others available.

I was looking for a place to stay in Hawi, HI. The selection was quite low as this was not a main attraction like Maui and other places. Kohala Village appeared to have favorable reviews. Wow, I was misled by what must have been less than honest reviews or possibly their expectations were not as high as mine. The photos on Google or other sites may have been when it was in newer condition or a different building. But the one I was placed in was less than satisfactory. Maybe in the day it was good but presently, at least with the room I was in, less than 1 star. Upon entering in the evening there was no human present at the front desk. This place is always open and has no security. There was a sign posted saying there was limited hours of someone being there. I seem to recall it was 9am – 4pm or around there. I was on my own. In checking my emails my room number and code to unlock to room door were found. My first reaction was to get me out of here. Very old, in need of repair, room smelled bad as if it had been closed up and vacant for a period of time. The room did not appear to be nice and clean. The room was extremely small. A springy mattress, very small night stand, no box of tissue, no microwave other than a small single unit in the entry of the building, no table, desk or shelf to place anything on, no customary phone although I didn’t need it anyway. A/C was not working (turns out the battery was corroded) and the TV turned on with Spanish wording on screen. I switched to English but no broadcast. The overhead fan had to be turned off due to a noisy motor. Moving to the bathroom the small shower had dark spots on the sides. Maybe these were gecko turds or just plain filth. There was some accumulated stuff as well in the pan. The toilet had been replaced as seen by the stains on the floor. It also would rock and not be steady when sitting. There was a note above to toilet paper that mentioned the pipes were delicate from being plantation housing and to flush accordingly. The bathroom has no fan for showering or #2. Water pipes to the small free standing sink were bare, sticking out of the floor. There is a window that does not lock, it lets whoever is outside in the parking lot an interesting view. Wood flooring was throughout, from entry of the building, hallway and room itself. What few people that stayed there were made known by their voices and footsteps down the hallway. I say few people because in the morning other than my rental car and another family rental car, there was only one other car. If you are in need of room service for simple things like toilet paper you need to prepare in advance. Otherwise, you will be in a bad situation. One morning as I went to seek assistance a homeless man was seen sleeping on a chair. A worker came in and must have said something, so he got up. He had urinated himself, the chair and left a puddle on the floor. I mentioned to the front desk lady when I happened to see her later that day about

The host is great, very kind and helpful. Lovely property, would stay again!

There was nothing we did not like about this property. I grew up in Kohala & have stayed at this place several times through out the years when I visit home & I am always well pleased with everything.