Hotel NH Capri la Habana

The hotel is in a good location, easy walking distance to all the sights and it’s very close to the iconic Hotel National de Cuba, which is a must see! The staff are amazing, especially the front of house/reception, the pool staff on the roof deck, and the ground floor bar staff who were all friendly and helpful. The breakfast was a good variety of local and continental options, buffet style with a range of drinks/juices. I used the gym and the pool, was a good experience. Taxi from the airport to hotel and return to the airport cost me £10 sterling each way, but of course the taxi guys do try to charge double that, so negotiate amicably and pay a fair price! I had a slightly scary experience on my final night at the hotel, when a strange man entered my room at 11.30pm! I had to chase him him and report him to reception downstairs. I was told he was the maintenance guy who accidentally went into my room. I was not given an apology by the manager nor offered any resolution, as I wasn’t able to sleep that night due to anxiety etc. Imagine if I had been a less able man, or even a female, I dread to think what could have and would have happened! The matter was reported to Trip.com who apologised but it should have been the hotel manager who spoke with me, and I felt disrespected that they still to date have not bothered to contact me! Overall, the hotel is nice, but it was just my end incident on the final night that messed up my experience.

I’ve been in 100+ hotels at 50+ countries and there were hotels from 3 to 5 stars even Aman among them. This is not the worst hotel ever, but the worst among 5*. The hotel is 2, probably. Even cockroaches at the lobby bar knows that… The worst thing is food. It looks like normal tasty but it so bad when you eat it… And after spending hours three days in a row at WC puking and so on… So… Never ever…

地理位置優越，靠近海濱大道和古巴國家大酒店，服務人員熱情友好，出行方便，可以上網，雖然速度有限，整體入住體驗不錯

Average hotel, rooms are old. AC works well, breakfast is very good.

Izuzetan hotel, odlična lokacija, osoblje ljubazno, hrana preukusna! Za svaku preporuku!

Buena atención pero el baño tenía salidero y el desayuno pésimo

What an amazing experience and place to stay. Not too far away from old Havana; staff are all absolutely lovely and so helpful. View from my room was just incredible. Clean and very spacious. Definitely recommend to stay here when coming to beautiful Havana

Es mi hotel preferido, por muchos años.

Me tuvieron q mandar para otro hotel debido a que los airea acondicionado de las habitaciones no funcionaban correctamente al final no recibi por lo que pague