Usuário convidado
12 de outubro de 2023
The owners of this place are horrible and rude. Only like to be lovely to “certain” guests, otherwise you get spoken to like your dirt. They cant even handle matters over the phone, disgusting service. Travelled from Wairoa to be with family in hospital. Father booked a room for the night for us, when my partner and son went there they took the key off them and kicked them out. When i rung to discuss the matter the Female owner when i had said “my partner and son just got kicked out im calling to see why this wasnt handled better” all she did was yell and say “well they arent the guests” then left the phone. When i called again the Male owner answered and decided to be smug and say “so what do you want a room tonight or what”. Disgusting behaviour. I can understand that my partner isnt the guest on their system but it did not need to be handled like that. Just rude, ignorant people. But hei aha, look forward to your irrelevant response if you have one.
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