Hilton Garden Inn Bel Air

The bed and pillows were very comfortable. The hotel was clean, although I could hear water running through the pipes from the rooms above through the wall. Which was loud enough to wake me up and a little unusual.

The room was immaculate. The beds were so comfortable. Staff was more than accommodating. The only problem we encountered, was that the bathroom had no heat, so after a nice warm shower, the bathroom was cool.

Room was ok but sheets a little dirty and shower did not really have hot water and kept shutting off. Price a little high for area

Checking into our room was fantastic as the reception was warm and courteous. Cheryl was extremely kind and went above and beyond to ensure the 2 rooms that I reserved were close to each other. The room was spotless and the bed was very comfortable. The only drawback was the checking out process as I had to wait for over 10 minutes to find the women by the kitchen gossiping with the dining staff when she should've been at the front desk. She apologized when I found her but, she should have been sitting in the front as that is a very important role.

Bed was hard as a rock, we had to leave a day early, already paid for. Hot inthe room, could not keep it cool. And, no room service and the website said they did.

We were celebrating our wedding anniversary and we had a great time. The hotel was recommended by my cousin and they exceeded our expectations. The room was clean and staff was helpful. No trouble finding parking on site.

Hotel is always clean,staff friendly but the restaurant is always lacking something We have stayed two times and both times the restaurant staff has a problem Last night could not deep fry anything(people it is a Holiday Weekend) and the first time the food truck had not delivered what was suppose to be delivered. Not a good way to run a restaurant

We stayed here at the last minute as we were on a family road trip with our 2 toddlers. We arrived at 12:30 at night and was warmly greeted and check-in process was smooth and easy. Plenty of parking, close to the highway, quiet and felt very safe arriving that late. The rooms were clean and very spacious! Great stay and wouldn't hesitate to stop here again.

Parking easy. Very clean facilities. Room was on 4th floor. Large and ADA compliant.