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5 star

Apricot Hotel
4.5/558 avaliações

Apricot Hotel

Hồ Hoàn Kiếm Area Hanoi|0.04km de Lotus Water Puppet Theater
Impressive entrance with a short walk to anything you might want/need in Hanoi. Check-in was a breeze when we arrived mid-afternoon. The lobby on Level 1 and restaurant on level 2 are opulent and well-served with competent and English fluent staff. The room I had was well presented, very clean and well-serviced. Great pillows!! Small, but functional bathroom with a great two-way shower. Money can be exchanged at reception at around market rate. The breakfast on level 2 has something for everyone. Vietnamese, western and excellent pastries. Fresh fruit and a great noodle bar. The wait staff and chefs are expert and can create pretty much anything on request. The room service menu is spartan but reasonably priced and well presented and delivered hot. Pasta, pizza, burgers and (of course) Pho. For those not familiar with Vietnamese coffee, fasten your seatbelt before trying. This beverage will wake the deepest sleeper in seconds. Concierge services are effective and non-intrusive. There is a mini-supermarket about 100 metres from the front door where you can find that razor you forgot amongst other necessities. This hotel is brilliantly located near the lake, which is a great location for a stroll. Within a five minute walk you can find pretty much anything that you can think of. There is a roof top bar and pool on level 10 and, to be honest, this was a little disappointing. The pool works, but the surrounds are a little tired and could do with an upgrade. Not a showstopper by any means. The lifts work, the electricity is 100% available and the wifi is fast and consistent. The laundry service is fast and reasonably priced. If you want to outsource laundry, there are several services available close by for USD$1.50 per kilo. My team of 3 stayed here for 12 days and very much enjoyed the facilities and hospitality. I would stay here again any day of the week!!
La Siesta Classic Hang Thung
4.5/547 avaliações

La Siesta Classic Hang Thung

Hồ Hoàn Kiếm Area Hanoi|0.56km de Lotus Water Puppet Theater

Última reserva feita há 20 h

I recently stayed at La Siesta Classic Hang Thung for one night, and honestly, it wasn't enough! Hotel Property: 1. The hotel's location is great. It's right in the middle of Hanoi's Old Quarter, so you can easily walk to Hoan Kiem Lake and enjoy the lively atmosphere. 2. What's cool is that the hotel is only two months old and it looks amazing. The rooms are a good size, and the modern design is Instagram-worthy. It's pretty impressive they even squeezed in a pool in the middle of the tight Old Quarter spaces. Service 1. We got to the hotel really early from Sapa, and our rooms weren't ready, but Mr. VP at the front desk was super nice. He went out of his way to arrange a shower for us. It was a real help to get us cleaned up from the long train ride. 2. I accidentally booked a room for 3 persons when there was only 2 of us. Mr.VP immediately noticed it and upgraded us to a junior suite without us knowing. That was a pleasant surprise and definitely made our day. The Not-So-Great Stuff: There were a couple of small issues that could have made the overall experience even better. 1. We asked for more water and ice around 9 pm, but they never brought it. Eventually, we went out and buy water, and reminded the front desk to send some ice to the room. But even after reminding the front desk personally, no ice came all night. 2. Food at breakfast was good, but the service could he better. When we wanted to sit by the window, the server insisted that we sit at another table. She rolled her eyes at me when I told her that we prefer to sit by the window. She then cleared our table quite unwillingly. She just changed the cutlery but did not replace the used placemats. We didn't bother her after that as she seemed annoyed. But despite these minor hiccups, I'd definitely recommend La Siesta Classic Hang Thung to anyone looking for a great stay in Hanoi. It's a lovely place with pretty and clean rooms and lovely front desk staff.

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Splendid Holiday Hotel
4.4/551 avaliações
Hồ Hoàn Kiếm Area
Our first time in Vietnam and our experience from the extremely noise heavy traffic that we arrived at our hotel. We was greeted by Mr Tom in a friendly and professional manner. We were offered complimentary welcome drink and refreshing fruits, which is a nice from the humid weather. Our lovely host Ms Rose who is so friendly and always smiling showed us to our room. The room was on 5th floor facing St Joseph's cathedral is very spacious and clean with in room / bathroom amentities. Their was plenty of selections for our breakfast buffet which the staff was brilliant. General Manager Mr Harry and his team makes this hotel run high level of service such as staff member Ms Rose and D A which I'm glad I met as I learnt alot within 10 minutes knowing him. He is so knowledgeable and passionate about his country. Good point - close to tourist attractions (St Joseph cathedral, lake, train street, night market and many more locations. - friendly and professional staff - clean and tidy - Clean room by room attendance Consider point - Was told over the phone that the water, crisps and snacks in room are free besides the mini bar as we were charged on checkout for the snacks and crisp. Maybe when shown to the room that the host will mention or a note on display informing guests. - If you are a light sleeper then the cathedral clock goes off from 05:00am and throughout the day. Overall superb service and lovely hotel. Jim & Tom from UK
Apricot Hotel
4.5/558 avaliações
Hồ Hoàn Kiếm Area
Impressive entrance with a short walk to anything you might want/need in Hanoi. Check-in was a breeze when we arrived mid-afternoon. The lobby on Level 1 and restaurant on level 2 are opulent and well-served with competent and English fluent staff. The room I had was well presented, very clean and well-serviced. Great pillows!! Small, but functional bathroom with a great two-way shower. Money can be exchanged at reception at around market rate. The breakfast on level 2 has something for everyone. Vietnamese, western and excellent pastries. Fresh fruit and a great noodle bar. The wait staff and chefs are expert and can create pretty much anything on request. The room service menu is spartan but reasonably priced and well presented and delivered hot. Pasta, pizza, burgers and (of course) Pho. For those not familiar with Vietnamese coffee, fasten your seatbelt before trying. This beverage will wake the deepest sleeper in seconds. Concierge services are effective and non-intrusive. There is a mini-supermarket about 100 metres from the front door where you can find that razor you forgot amongst other necessities. This hotel is brilliantly located near the lake, which is a great location for a stroll. Within a five minute walk you can find pretty much anything that you can think of. There is a roof top bar and pool on level 10 and, to be honest, this was a little disappointing. The pool works, but the surrounds are a little tired and could do with an upgrade. Not a showstopper by any means. The lifts work, the electricity is 100% available and the wifi is fast and consistent. The laundry service is fast and reasonably priced. If you want to outsource laundry, there are several services available close by for USD$1.50 per kilo. My team of 3 stayed here for 12 days and very much enjoyed the facilities and hospitality. I would stay here again any day of the week!!
Minerva Church Hotel
4.7/596 avaliações
Hồ Hoàn Kiếm Area
I stayed in this hotel from 21-23 December and was booked for another hotel in Hanoi after my trip in Sapa in 26 December. I immediately liked the hospitality and the simple room I stayed in as it's quiet and away from the street noise. The location is absolutely perfect, only 1 minute away from St. Joseph Cathedral and 5 minutes from Hoan Kiem Lake. There are a lot of local cafes and restaurants around the area. As I liked my stay the first round, I have immediately decided to book again when I came back to Hanoi on the 26th. One absolute gem is the Metis Spa located inside the hotel. It offers substantial discount when you are a hotel guest and I would highly recommend this Spa too. Big thanks to Sarah and all the hotel staffs for the welcome.
Hanoi l'Heritage Diamond Hotel & Spa
4.2/554 avaliações
Hồ Hoàn Kiếm Area
In general, the attitude of the service staff is very good, the room is dark, there is only a very small window, you can change the hotel after staying for one night, the location of the hotel is OK
Simple Hostel
4.2/55 avaliações
Hồ Hoàn Kiếm Area
If you're looking for a simple yet cozy hostel in the heart of Hanoi, look no further than this hidden gem. The hostel boasts clean and comfortable rooms, with friendly and helpful owners who go above and beyond to ensure a pleasant stay. Located just next to St. Joseph cathedral and Hoan Kiem lake, this hostel offers a prime location for exploring the city's many attractions. The rooms are well-equipped with comfortable beds and offer beautiful views of the surrounding area. While the church bells can be a bit loud in the morning, it's a small price to pay for such a convenient location. Overall, I highly recommend this hostel for travelers seeking a budget-friendly and welcoming place to stay in Hanoi.
The Chi Boutique Hotel
4.5/576 avaliações
Hồ Hoàn Kiếm Area
The hotel service is very good. This is not my first time staying here. However, because the Chinese restaurant downstairs was not renovated, it reopened on the 8th floor yesterday, but the food was not fresh and the snacks were not hot. I will not go there again until it reopens. After the hotel learned about the complaint, they even sent a box of candy as compensation. The service was very serious and very good.

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