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Lenid Hotel Tho Nhuom
4.1/545 avaliações

Lenid Hotel Tho Nhuom

Hồ Hoàn Kiếm Area Hanoi|0.95km de Lenin Park
The location of the hotel is okay, and the service attitude is okay, but I think it's a bit strange. My colleague arrived at the hotel first and did not provide BOOKING and passport information. The front desk directly called her name and gave her the room card. After we checked in for one night, when we returned to the hotel the next night, the boy at the front desk asked us to have our passports copied. Before having breakfast, I gave my room card to the man at the front desk to check out, and he said it was OK. I said I had ordered laundry service, and he told me to have breakfast first and do the accounting later. Then after breakfast, I went to the front desk, and he told me again. I said, are you sure you don’t have to pay? What did he say to pay? I asked about the money for washing clothes, and he said wait, and then after confirming it again and again, someone took the bill. The hotel is okay overall, but I feel that there are some problems with the internal management. If I am not an honest person, and the front desk told me twice that it was okay, if I did not ask for the cleaning bill any time, then they would not receive the money. . I also asked what to do in that situation? The front desk told me that it was their front desk and customer service responsibility. It would be better if I feel that internal management and training need to be strengthened. The breakfast is average and can be enough to fill you up. It is not particularly rich or not rich. But the taste of the powder is a bit strange and not very delicious. It was okay when I checked in for the first time, but this time it was obviously not as delicious as before. The texture of the noodles and the taste of the soup were both wrong. Hope it improves.

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A25 Hotel - 12 NGO Sy Lien
4.1/551 avaliações
Temple of Literature
Due to flight delay, we arrived at the hotel after 12 o'clock in the morning. Grab arrived at the hotel door, and the security guard immediately came to help open the door and take the luggage to the hotel counter. The service attitude of the hotel counter staff was also very good. The check-in speed was very fast. The room was of medium size and equipped with supplies. The preparation is thoughtful and considerate, and the rice noodles for breakfast are even better than those sold outside.
Ivy Hotel & Apartment
3.9/516 avaliações
Ba Dinh Square
Basic hotel apartments. Only big issues for me, there are a few mobile phone towers right in roof top and 2 facing the hotel. If anyone like to be bombarding with mobile phone towers tramission radiation, welcome to stay. Walking around the city, mobile phone towers are every where on residential roof top too. Omg, no safety regulation at all.
Bi Ecosuites Hanoi
4.6/511 avaliações
Ba Dinh Square
I stayed at Bi Eco Suites for a total of 6 nights. The staff were fantastic and went above and beyond to make sure my stay was comfortable. It is somewhat slightly difficult to find - the cab driver from the airport had problems and subsequently everyone else who were to pick me up etc. However, I quite liked that I was far enough from the Old Quarter that it wasn’t really loud, and close enough to walk there easily. The rooms are brilliant. Well equipped and spotless. I loved my time here. If I were to stay in Hanoi again, I’d absolutely be staying here!
Aira Boutique Hanoi Hotel & Spa
4.5/5117 avaliações
Ba Dinh Square
Hanoi is one of my favorite cities in the world. The hotel I was accustomed to stay in closed due to pandemic and ensuing travel ban. As I prepared for my next visit to Hanoi, I asked some friends for a recommendation and I was told about a new hotel opening the Aira Boutique Hanoi Hotel & Spa. There were two of us traveling and we booked two king rooms for nine nights and paid one half of the total bill in advance. One of the staff, Hoa, went out her way to help me plan the trip from USA to Hanoi by giving me her WhatsApp number. When we were notified that our planned flight to Hanoi was cancelled, still be cause of COVID travel issues. I notified the hotel and my refund was promptly processed. I appreciate the excellent service!
3T Hotel
4.1/56 avaliações
Temple of Literature
I actually stayed here for the Puzzle Wine Bar on the rooftop – ooops it’s now permanently closed. No worries. For what this place is, it’s fine. 400ish k per night is a bit on the high side but not egregious. 1) lots of outlets in the room - all of my devices got charged. 2) water pressure on the bum gun is strongggg. I’ll feel squeaky clean for the next week. 3) hair dryer and other amenities (toothbrush, soap, shampoo) are included. 4) two bottles of water per day. 5) an elevator that takes you to your floor. 6) a fan for your room on top of the built in air conditioner. 7) 24 hour reception. No major complaints. 5 stars ⭐️ given the price bracket.
A25 Hotel - 88 Nguyễn Khuyến
4.2/526 avaliações
Temple of Literature
The hotel is located in the old town so it is very convenient for tourists to travel, and there are many delicious restaurants around. The included breakfast is also very delicious, friendly staff always greet guests every time they enter and exit the hotel.

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