Explore avaliações de hóspedes de hotéis em Hanoi

Amira Hotel Hanoi
4.5/564 avaliações
Hồ Hoàn Kiếm Area
My room didn’t have a bath tub that was requested. the room is very small. Dont have window even they note that room has internal window but it is just a big glass facing the dark wall. The advertising is wrong. there wasn’t enough hot water to full even a quarter of the tub. Worst happened when my laundry came back stained in blue staines. I was promised they will fix it and the fix was an absolute nightmare. They bleached my black ombré top and then tried to cover up bleach stains with black ball point pen. When I went to complain the manager suddenly disappeared and stopped coming to work. It took a lot to find someone in charge. The whole stay was a filthy nightmare. The what meant to be a 4 star hotel is dirty, stained and uncared for.
Victory Legend Hotel & Spa
4.6/5450 avaliações
Hồ Hoàn Kiếm Area
I had less than 24 hours in Hanoi therefore location was crucial. This place is perfect. On a quiet little street in the heart of everything which couldn't be more perfect. Lily is amazing! So so helpful. Room was perfect with super comfy bed. So clean and cosy. Shower was lovely and hot too. At such a cheap price, insane!!! What more can you ask for!! Xx
Peridot Grand Luxury Boutique Hotel
4.6/592 avaliações
Hồ Hoàn Kiếm Area
Our group of 6 stayed 3 nights at peridot. We had some hiccups which was of no fault by the hotel..( like losing one luggage from our group from our cruise, and tour operator etc). The hotel went above and beyond to help us resolve our problems. Special thanks to Plum, who was so nice and friendly and was so professional and efficient to resolve issues for us. Hotel has plenty of restaurants and street food everywhere and is very near the lake. Beautiful pool and sky bar too.Everyone was very friendly and helpful, from the bellboys to the front desk staff. They even gifted my mom who has a bad knee a herbal compress from the spa. Small details and kind gestures made our stay here so special. 5 stars to the peridot team!
Lenid Hotel Tho Nhuom
4/542 avaliações
Hồ Hoàn Kiếm Area
The hotel was clean and well appointed in that it had toiletries and towels and nice sheets but it was shabby by 4 star standards despite the nice rooms. We felt it was a 3 star overall. The grouting was dirty, the bath creaked terribly and there was no evening meal service, pool or even room service (despite a hotel guide in the room saying there was!). The shower was ok but not more than like a domestic wall shower. We had three pillows over the one single and one double in the room and the pillows were flat. We ate at the hotel on the street but it was all frog, squab and other peculiar meats, even by Vietnam standards. No veggie options in the streets around so for more digestible food walk a few streets. There is a safe in the room and good WiFi. Breakfast service was over full and chaotic. The fruit juices were from concentrate (I saw her refilling). So it was ok but isn’t a destination. The location was ok for central Hanoi but not great if you can’t walk easily. The breakfast was ok but certainly not as good as others we have stayed in. The room cleaning was very good and the hotel felt safe. I think we would have been more pleased if we hadn’t had better in Siagon, Hue and Hoi An. The air con was good but switches off after a while.
Rising Dragon Legend Hotel
4/536 avaliações
Hồ Hoàn Kiếm Area
A great hotel in the Old Quarter and very convenient for sightseeing in Hanoi. Situated near beautiful Hoan Kiem Lake and its lovely gardens, trees and temples. Very reasonable rates- value for money. The rooms are comfortable, clean and air-conditioned. Clean towels and water ere delivered daily. The breakfast buffet was good and you could also order from the breakfast menu so there was lots of choice. The staff make this hotel. David the manager is very welcoming and extremely helpful as is his staff, particularly Henry and Ian. Nothing was too much trouble. David booked our sightseeing trips to Ninh Binh, Halong Bay and Sapa for us - all were excellent and at very good prices. Pick ups from the hotel were organized by the staff so that made organising transoport easy. The hotel has Vietnam SIM cards for your mobile, and they also provide a currency exchange. We couldn't have been happier as it made organization easy and we had a smooth, trouble free, comfortable and a very happy stay at the Rising Dragon Legend Hotel. Thank you David, Henry, Ian and the rest of the staff. We'll return. Peter and Vicki, Australia.
Hanoi Golden Moon Hotel & Travel
4.4/526 avaliações
Hồ Hoàn Kiếm Area
The staff in this hotel were excellent! From welcoming us with some welcome drinks and fruit, to politely going through our booking details with us (as there was a mix up about payment) and even looking after our bags for a night (as we spent one evening in a village a little way out from Hanoi and returned to the hotel the day after). Of course the rooms, cleanliness and breakfast were also fantastic - and the only reason for rating the location as a 4 is owing to the fact that as it is centrally located in the Old Town, it can get quite noisy at night. In fairness, the hotel accomodated this by ensuring guests were placed in rooms further away from the noisy street (and with double windows), but it is something to bear in mind. We didnt mind of course - you cant expect to be in the midst of it all, and at the same time expect pure silence!

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Informações sobre viagens locais

Quantidade de hotéis14,979
Quantidade de avaliações44,422
Menor preçoR$ 71
Maior preçoR$ 4.915
Preço médio (dias úteis)R$ 423
Preço médio (fins de semana)R$ 434