Usuário convidado
30 de outubro de 2023
We can’t speak highly enough of Splendid Holiday hotels. We booked through *********** and found communication a breeze through both WhatsApp and the *********** app. On our arrival the staff (Dong and Harry) were incredible, helping us sort SIM cards for a very reasonable price and giving us recommendations of places to go for dinner. We booked a tour with Hannah to Ninh Binh for one night which we enjoyed and ended up staying again for nights in between different trips. On our last stay there was a mix up with our room as some others hadn’t checked out and the team attempted to give us another hotel which was of less quality however they were happy to facilitate our request to stay in their hotel and significantly discounted the rate. The hospitality is truely incredible. Our SIM cards stopped working randomly towards the end of the trip but after a couple of WhatsApp messages it was all sorted. This was truely a home away from home! The location is incredible! Tucked into an alleyway but straight to the old town! So close to the cathedral and lake, along with the night markets open on weekends. Room was great, spacious with comfy beds and strong wifi throughout. Breakfast was also very yum!
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