Usuário anônimo
3 de novembro de 2023
No staff greeting to open the door as we enter and exit the hotel. Housekeeping for room make ups are poor as they do not empty our bins, they do not replace bath towels, and they do not refill shampoo/conditioner/body wash. When asking for more body wash, they will charge you. Their hot water is inconsistent, with staff providing reasons that they will fix the hot water soon taking up to 2 hours. This is not a 5 star hotel, it is very strange that they offer $250+ USD per night but cannot do the tasks above. Also, their TV does not allow any screenshare or chrome casting from mobiles. And finally, staff at their buffet at level 3 look miserable and unhappy, it is not a welcoming environment. Do not stay here.
Traduzir