Usuário convidado
25 de maio de 2023
This hotel is my best decision in the whole trip to Hanoi. Location-wise, it is just perfect. It’s walkable to many famous restaurants (coffee, beef noodle and baguette). Traveling with my parents for 5 full days, I booked a family room from Hotel Esplendor, which is 35sqm with one double bed and two single beds, pretty spacious for us to open two big luggages at the same time. Shower and hot water are strong enough. The room has a sofa and one small table. Air con was very sufficient, which was very important in the hot Hanoi (we needed to the hotel for shower and break in the middle of the day). The hotel is very new, no complaints to all the hardware.
What impress me the most are the two hotel front desk team members - Lena and a 18 year-old young boy. While most of the Vietnamese I encounter in the trip couldn’t speak English very well, both of their English are very fluent and good. They are also very helpful. Lena used WhatsApp to communicate with me and she was very responsive to all the questions I had. 18 year old boy was very cheerful, sunshine, keeping his smile all the time giving us a warm welcome feeling every time when we step into the hotel.
Breakfast venue was very comfortable on the top 8th floor. I was ordering their pho every morning, don’t just pick food from the buffet area, order the dishes on menu!
The hotel also offered airport pick up to hotel and hotel pick up to airport. Driver are pretty on time and price is actually similar to calling Grab. The hotel offered discount when I book return ways. This was also a good decision I made in the trip to order transfer through Esplendor, feeling more secured and safer.
I highly recommend this hotel to anyone who plan to stay in Old Quarter in Hanoi!
Traduzir