Hanoi Central Park Hotel

bad bad bad

계획 변경으로 급하게 예약해서 아무런 기대도 없이 예약했는데 OMG....서비스 너무 친절하고 오전에 외출했다 돌아오면 방이 항상 청소되있고 너무너무 좋아요 시설은 엄청 신식이고 그런건 아니지만 깨끗했어요! 호안끼엠 호수까지 걸어서 10분이면 갈수있고 위치도 좋았어요!!

Không phải khách sạn mà là nhà nghỉ. Nhưng nhà vệ sinh nóng hơi mùi. Không xứng với giá tiền

宿泊日を間違えて予約、追加費用もなく別日に変更してくれたスタッフの方に感謝です。立地も水打から直ぐで便利でした。

房間乾淨，衞生也好。地點方便設施齊全。維一是地點很難找。沒想到入住後設施各方面都不錯，前台也很熱情招待

I hate to have to write anything negative about our trip but this experience dampened what was one of the most awesome few days in the most charming and beautiful Hanoi. Honestly, the only thing Central Park Hotel really has going for it is its location, but for the price, I would recommend you spend a little more for your own health. When we arrived there was a power outage in the area and whilst I understand this is out of the hotel’s control, no effort in terms of lighting was done to even light the dark, long entranceway, stairs and reception area. The one staff we met was nice enough but after handing us the keys, interactions were kept to a minimal(possibly because of limited English) but no assistance or alternative options were offered regarding our luggage and walking up the dark spiral stairs to the 6th/top floor. The room was spacious and had good natural light but it only highlighted the peeling wall paper and where I really draw the line - moisture mould (black spots and water marks) all over the ceiling. This also made the room smell of the same. It really is not safe and acceptable to pay whatever amount only to be inhaling all of that mouldy air. While we were ready to walk out from that time, we really only booked this room for a safe place to store our bags for the 10 hours before our midnight flight. We didn’t want to be caught up in complaints and discussions with the one staff running the place, so we ended up maximising a spa afternoon and coming back only to gather our things and check out. Do yourself a favour, either pay a little more for a clean and safe place, or otherwise please check your room doesn’t have this mould before agreeing to your stay. Health first!!

We wanted to stay for one week. As usual we book for one night to check out the hotel and then negotiate for a week. The room was booked and the price agreed. When the weekend arrived suddenly they wanted us to move to another room and pay more than double. This is NOT how you treat guests. The staff were great but only do as they are told. The owners have no idea about creating customer satisfaction. Not recommended to stay here and will not go back there again.

From outside....the hotel façade will disappoint you....its a 3 ft wide entrance but as you walk inside...a passage will leads to its reception .... we stayed their for 2 nights in the family room and found its quite spacious and fulfilling our expectation with the budgeted deal......don't expect balcony or big window in most of the budget hotel in old quarter areas as the building are very congested and they have limited opening towards main road. all the amenities and attractions walkable distance specially the lake areas, night market, famous restaurants, beer street , French quarters etc...

안녕하세요 출장으로 하노이를 다녀왔습니다 5월10일 6시5분 비행기로 인천공항 출발 노이바이 국제 공항도착하니 호텔에서 차를 보내주어 불편함 없이 편안하게 호텔에 입성 11일 12일 업체방문 열심히 일하고 12일 3시경 호털복귀 친절하고 예쁜 수지씨가 과일을 저렴한가격으로 살수 있는곳을 알려주어 망고스틴 망고 많이 먹고 저녁이 되어 저녁과 술한잔할려고 하니 수지씨가 베트남에 개구리 요리 맛있다고 해서 택시 타고 고고씽 정말 저렴 하고 맛이있고 매실주 가 있는데 첨에는 독한듯 했지만 맛있어서 1인 3병 먹었어요 13일 아침10시 30분 비행기라 조식 먹고 수지씨가 호텔 차량으로 공항 가도록 해서 편안하게 공항도착 무사히 귀국 했습니다 정말 즐겁고 편안하게 출장 다녀왔어요 호텔 프론트에 수지씨가 있기에 더욱도 호텔이 좋은듯 합니다 저는 호텔 두번째 이용이고 앞으로도 하노이 가면 항상 이용 예정 입니다 정말 수지씨는 예쁘고 고객 입장에서 많은 걸생각 하는듯 합니다 수지씨 너무 감사합니다 다음에 또봐요