Conifer Grand Hotel

Attracted by the ancient St. Joseph Catholic Church, so chosen this hotel via trip.com. It is clear and tidy with pleasant staff. Facilities are not so fancy but all functions needed are still available. Convenient location for sightseeing, nice restaurants and local specialties. Most of customers are tourists from France. You can hear the sounds of bells from the Church every day.

The hotel is quite good, but the location is very bad, I also booked a suite because I needed a stove but it didn't work and the kettle was dirty.

Staff were very helpful, room was clean and serviced well. Not easily accessible by car so you may have to drag your luggage from the main road. Would stay again

This hotel has a superb location, easy walking to top attractions in the city center. Breakfast service is good too! We enjoyed the buffet service. Just a few staff need to be reminded of privacy since our room was opened without our consent.

Services provided was out of 10! Especially Mr Thung and Ms Nguyen, bravo to them. Mr Thung cleared all our doubts and helped with our queries. Ms Nguyen assisted our day trip. Nice view too!

Best hotel to stay in Hanoi. Location is excellent. Rooms are clean and spacious for the price we are paying. Food is varied and enough to make me happy. I stayed in the triple room and checked in for a night before flying back. Luggage were left at concierge when travelling to HALONG bay for a night. Best to check in during weekends as walking distance to the night market. So many things to see and buy! I love the chiming of the bell of st Joseph’s cathedral next door. Visited twice. Architecture is stunning. View is even better at night. Walked to the lake and photographed by a professional photographer. Near to the lake is a mall which sells branded stuff. Fit-flop is available at the mall.train station is nearby too. Many coffee joints along the tracks. Can be an imposing situation!

What started off with a massive confusion turned out to be a decent stay. The number written on Trip.com is totally wrong! When my driver from the airport called it twice, the location the person on the other side of the line directed us to the wrong hotel, which meant I had to lug my luggage for about 15 minutes to another location on foot (not what you want with two suitcases). The humidity and dampness of the air didn't help that either...BUT....once I calmed down, it was decent. The room itself was nice, and good size for a single person traveling. It was a comfortable room and the bathroom was a very good size and comfortable. I think what made this a great place to stay was that is was very central and easy to get around. The main church in the city is literally less than 5 minute walk from the hotel, very nice stroll and narrow streets to walk through. I think this is a nice hotel to stay that is very centrally located and would stay here again. Also, the breakfast is small but very good! I did enjoy it very much!

It’s very near to the Cathedral, but no cars (except motorbikes) can get to the entrance of the hotel so you have to walk a bit (around 3-5 minutes). Can’t say it’s super clean or tidy but everything is acceptable - breakfast was better than what I expected, tho it was quite early to me (6:30-9:30am) and they would take away the food at 9:30am sharp.

Hotel is off the road so have to walk a small distance to get to the lobby, the alley way is too small for cars to get in. Just next to the church and surrounded by lots of food places so that is a plus. Rooms are spacious and clean.