Silk Castle Hotel & Spa

設備は、少し古いですが、ホテルで働いている方達は親切でした。 ロケーションも、86のバス停から近くて便利です。

房間不錯，挺乾淨的，位置就在還劍湖北邊最繁華的商業區，出門逛夜市，吃小吃都超級方便。酒店還有spa，不過沒體驗。

替朋友訂的，感覺很滿意，距離還劍湖近，乾淨衞生環境好。

一切都好，就是稍嫌小了一點，然後沒有對外窗這樣而已

乾淨整潔安靜舒適

Bathroom smiley, rooms very narrow no room for luggage to put and open

Staff very pleasant and endlessly helpful with recommendations and bookings.

· Phillip, our host, and the Silk castle Hotel treated us great. We had researched an itinerary for our time in Hanoi and Phillip reached out prior to our trip and made it a reality with very little stress involved. The value was excellent. All our guides were knowledgeable, kind and spoke fluent English. The arraigned transport was top notch. There wasn’t a moment we felt that we had too much on our plate or too little. right across the alley was Suong Pho which became our preferred way to start the day. The hotel was centrally located in the Old Quarter making everything easy to walk to. We felt safe throughout our stay. Phillip and his family were responsive to any matter of request or question. I had sprained my ankle prior to our arrival and after a long day adventuring in Ninh Binh it was very swollen and painful. I had casually asked Phillip where I could find some ice. He proceeded to hop on his Scooter and was back in a matter of minutes with large bag for which he didn’t even ask for reimbursement. He upgraded our accommodations for our last two nights, per his recommendation, and we found that hotel to exceed our expectations. Overall we were very satisfied with the full line of service provided by Phillip and his family. Our only regret was that we were unable to make it to his invitation for rice wine and a home cooked meal.

初めてのベトナム旅行でしたが、全てのスタッフが、その時々の問題を、素早く、的確に、また、フレンドリーに、解決してくれました。このホテルのスタッフがいなければ、初めての旅行は、快適なものにならなかったでしょう。 とてもいいホテルマンが、揃っています。ありがとう御座いました。