Westlake Emerald Suites

Big size of room, quiet place, hospitality staff, and nice location, room is in good condition

Đã đặt phòng qua trip, bị trừ tiền trong thẻ rồi, lúc đến nhận phòng lại bảo là k nhận được đơn đặt hàng của khách, không cho nhận phòng mặc dù mình có bill bên trip gửi cho đàng hoàng

중심지와 거리가 있어서 그렇지 가격대비 가성비 좋아요

空間大 設施很新

맘에들었습니다

We stayed in room 102 last night and checked in around 11:30. We’ve been travelling for 5 months and this is our final 2 nights so we hoped for something nice to relax before heading home. Upon check in the bath was dirty, the water ran cold and there was no TV in the room as advertised. This morning we were awoken by construction noise and hammering on the walls, we tried to shower but the water ran cold after 2 minutes. We tried to speak to staff on check out but no one was available so we spoke with the ‘manager’ over the phone who refused a refund for the 2nd night even though we’ve checked out before check out time (midday). People at the reception use google translate as they know no English so any conversation is extremely difficult. With a refund for the second night we wouldn’t have written this review but we feel others should know NOT TO BOOK.