Sun Clover Boutique Hotel

差的一比。打死都不能去，就一家庭旅館。 小的可憐，出租車司機轉了兩圈也找不到。

Gross facilities, terrible management and customer service. There's no way in God's green earth this deserves its currently high rating. When I pointed out how the floor was dirty, the lady managing the property literally handed me a mop as if to say, "not my problem. You clean it." I was supposed to stay at a nearby property the proprietor also manages, but she overbooked there and told me my only option was to stay here. It took over an hour of waiting and texting with the manager, but with no other last-minute alternatives available, I was sentenced to this dump. I booked through Agoda, and they were no more helpful in sorting out this mess. In fact, they made it worse because they took my partial refund request (which was initially agreed to by the proprietor before she reneged) for the night to mean a full refund request, and canceled the entire reservation. This culminated in calls from the proprietor at midnight demanding that we leave, followed by banging on the door by the on-site manager for a full 30 minutes before they threatened to call the cops. This was, bar none, the worst experience at a hotel in what is supposed to be a vacation I've ever had. Beware of Agoda's customer service. Stay far away from any Sunstay properties like this one and The Autumn Homestay, and probably many more. And don't believe their ratings for a minute.

căn phòng mình đặt rất rộng khoảng gần 50m2 thiết kế theo phong cách tân cổ điển xinh xắn, đồ đạc đều rất mới, sạch sẽ. Tụi mình đi nhóm bạn thấy rất thuận tiện vì có bếp nấu ăn nữa, nếu gia đình ở cũng ổn. Vị trí dễ tìm, có chỗ để xe, đi bộ ra hồ cũng gần, nhân viên rất chu đáo

vị trí gần hồ tây, dễ dàng tìm các nhà hàng địa phương.Nhân viên thân thiện, họ nhiệt tình giải đáp các thắc mắc của bạn và giặt ủi miễn phí. Căn phòng tôi ở không lớn nhưng đầy đủ tiện nghi, sạch sẽ, wifi tốt. một điểm cộng là bạn có thể chủ động thời gian ra vào ,không vị giới hạn với mật mã được hướng dẫn chi tiết