Hotéis Hot spring em Hanoi

This is a hidden gem in the midst of the old quarter. A part of Hanoi where a myriad of shops selling a huge range of goods exists next to Hanoi's seemingly endless coffee shops. In very European architecture These small shops are bustling throughout the day. The hotel is nestled comfortably up a side street accessible via both stress, though only one is used by taxis. The staff are extremely friendly and make it their business to ensure the traveller is well looked after. Rooms are clean and come with a stocked fridge with Beer and soft drinks. The air conditioning is superb and in near 40C heat it is so welcoming. The balcony is large. Almost a second room in itself. Sit on the balcony in the evening during a thunder storm and watch the light show in the night sky...tremendous. With the balcony walls being solid, privacy is guaranteed as is safety...not going to fall off this. Breakfast is a pleasant mix of western and Asian. Cold cuts or cooked food. Eggs done by the chef to order. The hotel has a small travel desk so do ask about places to visit. Staff are very knowledgeable. Top tip: get the GRAB or BE app to book your taxis and avoid cab hailing....the risk of being scammed is very high. One final thought...not far is Railway Street. I won't spoli it....go and find out what happens. Get a daily timetable of trains. It is an experience. Highly recommended.

Stayed here for a bussines trip but still, I got the chance to really enjoy my stay. The hotel is like brand new and is located at a perfect spot where I could explore all of the Old Quarter. And the staffs were amazing too, especially Stella. She helped us a lot, took lots of her time try to answered all of my silly questions, and made my boring breakfast more enjoyable. Just can't thank her enough. Overall, this hotel is where you should stay if you want to feel what it's like being in the heart of the Old Quarter. I will comeback soon.

The service and hotel was wonderful. The hotel staff went out of the way to ensure we got the best service, especially the guy name Huyen at the concierge. It was my birthday and they surprised me with a cake which was very nice. Overall, I highly recommend this hotel. Although it is costly per night, their service is worth every cent spent.

It was a Luxury hotel stay with Somerset Grand Hanoi. We reached the hotel early morning 6:30am via Sapaly train down Sapa Hotel. we were warmly greeted by the hotel manager to inform us we can rest our foots n have complimentary coffee ☕️ and biscuits 🍪 on its 4th floor “Residences Lounge “ As our requested Executive room was not ready by 12:00noon ( as we requested earlier check-in), we were utterly surprised knowing we were given 2 bedroom apartment instead of! 😇😃 When we checked out the next morning, the customer officer even send us to its Entrance seeing us board the taxi to airport.😊