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5 star

Sheraton Hanoi Hotel
4.2/544 avaliações

Sheraton Hanoi Hotel

Hanoi|1.45km de West Lake
Stayed on two short occasions while in the area and gave it an average but I feel it's almost below that. I will start with the positives. The staff are very friendly and helpful and housekeeping was good. The breakfast in the main dining room had quite a good selection and very good service. Unfortunately the rest of the property left me underwhelmed, and especially for the very high rates (well over $250 per night CAD). Location is ok, but not in the 'Old Quarter', which means that many tour shuttles will not do pick ups from there. I could not even get a Grab car at 7 a.m. on regular weekday morning and forced to take a taxi or be late and miss my tour. There are however some good restaurants near the hotel within walking distance. The Club lounge has garnered high reviews here on TA and I am astonished as to why. This actually was one of the benefits that had convinced me to exercise my Marriott BonVoy status and splurge on this property rather than stay at one of the many more reasonably priced and far more central hotels in the area. I am not sure what people's standards are but this lounge was not premium at all. The food was frankly, atrocious. There is a large variety of condiments and toppings for things but the main and side dishes look like they were leftovers from a banquet event, sitting under warming lamps for far too long, dry or oversauced, and not appealing. No vegetables except for a couple of sad looking salad items, very little for vegetarian or non red meat eaters and very little Vietnamese selections, rather sad looking attempts at Western items. Desserts sat in a fridge looking equally sad and drink selection was minimal, with a long wait for a simple highball and the mix added in when it was asked for on the side. The staff was pleasant enough so I didn't have the heart to complain at the time. The worst part about it is that it is overrun with loud families and children, which does not correspond to an adult executive lounge atmosphere in the evening during a cocktail hour. On the two occasions I went in I did not enjoy my time there and stayed only long enough to finish a drink and I had to skip dinner entirely the first time as the food was so unappealing. The lounge is also located on a floor with club level rooms and the noise generated from carts wheeling in and out during early morning and late night set up/break downs, as well as the doors slamming from the same is also not conducive to an elite member experience. The other issue I had was with the bedding. The feather pillows become literally flat as pancakes when you press down and must be ten years old. I had to request firm pillows to be sent up. I also had to request a top sheet to place under the duvet as the duvet cover is made of a cheap polyester fake satin type material which is not breathable and causes excessive sweating. I am not sure why they are not using better quality fabric to begin with but top sheets are generally standard also. Curiously

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Breakfast

Moon View Hotel
3.4/58 avaliações

Moon View Hotel

Ba Dinh Square Hanoi|0.8km de West Lake
With a stay at Moon View Hotel, you'll be centrally located in Hanoi, just a 3-minute walk from West Lake and 13 minutes by foot from Dong Xuan Market. This hotel is 1.3 mi (2.1 km) from Hoan Kiem Lake and 0.8 mi (1.3 km) from Ho Chi Minh Mausoleum.Enjoy recreation amenities such as a fitness center or take in the view from a rooftop terrace. Additional features at this hotel include complimentary wireless internet access, babysitting (surcharge), and gift shops/newsstands.Enjoy Vietnamese cuisine at Moon view restaurant, one of the hotel's 2 restaurants, or stay in and take advantage of the room service (during limited hours). Snacks are also available at the 2 coffee shops/cafes. Relax with a refreshing drink at one of the 2 bars/lounges. A complimentary continental breakfast is served daily from 6 AM to 9:30 AM.Featured amenities include complimentary wired internet access, a business center, and express check-in. For a surcharge, guests may use a roundtrip airport shuttle (available 24 hours) and a train station pick-up service.Make yourself at home in one of the 40 individually decorated guestrooms, featuring minibars and plasma televisions. Complimentary wired and wireless internet access keeps you connected, and satellite programming provides entertainment. Private bathrooms with shower/tub combinations feature jetted bathtubs and rainfall showerheads. Conveniences include safes and desks, and housekeeping is provided daily.

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The Autumn Homestay
3.8/56 avaliações
Ba Dinh Square
And in the rest of the world, more than 90 percent of the time is the same as the picture. However, I don't think Vietnam's weather conditions are optimal, so I can't enjoy 100%. And if you're going to walk up to the rest of the room on the fifth floor, if you're drunk or tired, you're going to be a little bit worried. In the case of the room, I don't know what the other room is, but in the case of the room I stayed directly, it is very different from the picture, it is somewhat unfinished or old, it is in good condition, such as some time to burn or paint peeled off I couldn't (but the hygiene was not particularly bad, such as mold, etc.) For service, the staff was friendly, but checked in at around 6 o'clock, which was rather late at check-in, but the staff was not at the reception place at this time and contacted but not easily connected (I think the host probably had a personal situation on the day when I saw a neighbor coming to me and picking up the phone and helping the reception instead) In aggregate, the common room view can feel as much as you expect, but most of the other things will not be expected. But it's not unreasonable because the money is not expensive.
Pan Pacific Hanoi
4.5/585 avaliações
Ba Dinh Square
Nice and clean hotel with a lot of facilities like gym, swimming pool, shared Jacuzzi, Sauna and steam room for male and female. Me and my friend really enjoying our stay. The hotel’s location is surprisingly good, as it is close to one of the tourist attractions, surrounded by shops and fast food chains. It is also a walking distance to the famous old quarter streets. Highly recommended!
MoonLight Tay Ho
4.4/527 avaliações
I like it very much, and the price is very reasonable. I recommend people who travel to Hanoi to stay here. The lake view room is really great.
Lux Westlake Studio
4/51 avaliações
Ba Dinh Square
Although it is a bit far from the main tourist attractions in Hanoi, the view over the West Lake is very good. The facilities are generally clean. The water pressure when showering is a bit low.
The Hanoi Club Hotel & Residences
4.4/551 avaliações
Visiting Hanoi, hotel was nice, rooms nice staff great, good facilities. The hotel has a focus on golf (great range into the lake) but it's a shame about the golf clus for hire if guests don't have their own clubs - I know it's a really minor issue but would encourage the hotel management to at least provide more up-to-date equipment, afterall guests are paying to use the equipment. Otherwise nice Hanoi hotel, would return.
The Royal Hotel Near Westlake
3.6/54 avaliações
In the morning, breakfast will be delivered to the room, the front desk will be a little Chinese, the environment meets this price, the hotel entrance stairs are too steep, be careful

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