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5 star

La Siesta Classic Hang Thung
4.5/547 avaliações

La Siesta Classic Hang Thung

Hồ Hoàn Kiếm Area Hanoi|0.59km de Bach Ma Temple

Última reserva feita há 12 h

I recently stayed at La Siesta Classic Hang Thung for one night, and honestly, it wasn't enough! Hotel Property: 1. The hotel's location is great. It's right in the middle of Hanoi's Old Quarter, so you can easily walk to Hoan Kiem Lake and enjoy the lively atmosphere. 2. What's cool is that the hotel is only two months old and it looks amazing. The rooms are a good size, and the modern design is Instagram-worthy. It's pretty impressive they even squeezed in a pool in the middle of the tight Old Quarter spaces. Service 1. We got to the hotel really early from Sapa, and our rooms weren't ready, but Mr. VP at the front desk was super nice. He went out of his way to arrange a shower for us. It was a real help to get us cleaned up from the long train ride. 2. I accidentally booked a room for 3 persons when there was only 2 of us. Mr.VP immediately noticed it and upgraded us to a junior suite without us knowing. That was a pleasant surprise and definitely made our day. The Not-So-Great Stuff: There were a couple of small issues that could have made the overall experience even better. 1. We asked for more water and ice around 9 pm, but they never brought it. Eventually, we went out and buy water, and reminded the front desk to send some ice to the room. But even after reminding the front desk personally, no ice came all night. 2. Food at breakfast was good, but the service could he better. When we wanted to sit by the window, the server insisted that we sit at another table. She rolled her eyes at me when I told her that we prefer to sit by the window. She then cleared our table quite unwillingly. She just changed the cutlery but did not replace the used placemats. We didn't bother her after that as she seemed annoyed. But despite these minor hiccups, I'd definitely recommend La Siesta Classic Hang Thung to anyone looking for a great stay in Hanoi. It's a lovely place with pretty and clean rooms and lovely front desk staff.

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Breakfast

Amira Hotel Hanoi
4.4/520 avaliações

Amira Hotel Hanoi

Hồ Hoàn Kiếm Area Hanoi|0.06km de Bach Ma Temple

Última reserva feita há 9 h

I stayed at this hotel twice (on separate occasions) - The first time was good, hence we booked it again, but last night was a disaster. On both occasions we had a room with no window, which didn’t bother us the first time as we were only staying one night, no window meant it was quiet and the air con was cool so there was plenty of airflow. However the second time we stayed was a different story! The aircon has two settings, either heat or cool - At 11pm, we requested that they change it to cool (like last time) and were informed that the ‘policy has changed’. I argued to get this changed for over an hour, but was met with continued disagreement - the night manager was fearful of being fired, but I especially disliked the way he was half laughing at me. When I tell you the room was boiling, we had no airflow, it was so claustrophobic. We finally agreed on a fan and went to sleep around 1:30am. We then got a call at 8am to say that there would be a fire drill (why was this not done at midday?) - the alarm then went off for 10 minutes consistently. At 9am we were delivered the worlds worst breakfast (their restaurant was under construction hence it was delivered to our airless room) - the toast was so hard I could knock someone out with it, and the eggs were cold/tasteless. But the final straw (and seriously I’m not kidding) was when we got a knock at 9:15am and given two gas masks… in the middle of a fire drill, in a windowless room - WITH NO EXPLANATION. This was terrifying. I went down, and requested a full refund - the manager obliged; and hilariously, my room was set to cool.
Mina Hotel & Spa
4.5/542 avaliações

Mina Hotel & Spa

Hồ Hoàn Kiếm Area Hanoi|0.08km de Bach Ma Temple
Perfect stay at Mina Hotel & Spa! I stayed for the weekend and found this hotel to be well maintained, warm and friendly. I love how every staff tries to be friendly and get to know their guest. Likewise, I feel at ease when return to the hotel every night. I got the premier room on the 5th floor and it had a nice view of surrounding buildings. The room has adequate amenities - including soap and shampoo, toiletries, kettle and coffee making equipment. While the bed was abit hard, it was comfortable and clean. Pillows were comfy, but sadly only 2 were provided. There was a large flat screen TV with Netflix pre-installed and a nice curtain that made waking up in the mornings, enjoyable. The toilet could have been better designed as there was no shower curtain of divider between the bath tub and the main area, making bathing a mess. The hotel also serves breakfast in the morning - but I found it to be a tad underwhelming - though I understand the hotel may not receive many guest. Included in the breakfast is an egg station, pho / porridge station, stir fried foods, fruits and basic breads. Coffee and Tea was also provided, but it was fairly basic. Nevertheless, the service made up the lack of good breakfast - staffs try their best for make your breakfast a comfortable experience. I don't remember the names, but I'd like to thank the staffs (between 23/9-25/9) that made my stay a wonderful one. Location wise, Mina Hotel & Spa is well located amidst the hustling streets, and at the end of beer street, with 5-10mins walking to the lake. It's also located near a bunch of street foods, which makes this hotel a perfect place to stay, wander and eat your way through hanoi. I also tried the Spa and found it to be professional, extremely clean and it's service, exceptional. I got the VIP Combo 1, which included a facial, hair wash, foot soak and a body massage. While I particularly enjoyed the facial and hair wash, the massage was average and not strong. The masseuse had slightly long fingernails, which felt a tad uncomfortable during the massage. Nevertheless, the facial and hair wash was exceptional and left me feeling fresh and alive. Overall, Mina Hotel & Spa will be a hotel that I'll visit again when I come to hanoi again. It's fair to say despite its inconveniences, it's warm hospitality and personal touch to its guests makes up for it.
May de Ville Legend Hotel & Spa
4.5/586 avaliações

May de Ville Legend Hotel & Spa

Hồ Hoàn Kiếm Area Hanoi|0.11km de Bach Ma Temple
I visited May De VIlle Legend Hotel & Spa in The Old Quarter, 23-25 Nguyen Sieu, Hanoi many, many times, for both breakfast buffet, treatments and sightseeing tours. I can reccomend this Hotel so much. The staff is proffessional, helpful and great fun to talk with. We became great friends and I got much help from them. I booked a Jeepney tour that lasted about 5 hours and we visited a time witness that had been at the scene when a B52 was shot down. The witness was then 12 years old and is today the only surviving witness. We visited him in his home and got a chance to talk with him in person, which was special. The jeepney also drove us to a place to eat famous Obama dinner and a dessert, we saw many hotspots of Hanoi. I also booked a Hanoi City tour that I was very happy with. I got to see Hanoi Hilton and Ho Chi Minh Mauseleum, and more. My tours were great, the guides were very good and I experienced much of Hanoi in a convenient manner. The breakfast Buffet at May De Ville Legend is very good, so I visited the Hotel many mornings, as I at the time lived some place else. I hope to stay at May De Ville Legend Hotel & Spa in the future. I got to see some of the rooms and they looked spacious and very inviting, with a neat shower and bathroom, and a large bed. There are City View rooms higer up with nice day light flooding the room. Reccommended. A sincere regards to all the Staff who do a great job at making your visit memorable.

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Amira Hotel Hanoi
4.4/520 avaliações
Hồ Hoàn Kiếm Area
I stayed at this hotel twice (on separate occasions) - The first time was good, hence we booked it again, but last night was a disaster. On both occasions we had a room with no window, which didn’t bother us the first time as we were only staying one night, no window meant it was quiet and the air con was cool so there was plenty of airflow. However the second time we stayed was a different story! The aircon has two settings, either heat or cool - At 11pm, we requested that they change it to cool (like last time) and were informed that the ‘policy has changed’. I argued to get this changed for over an hour, but was met with continued disagreement - the night manager was fearful of being fired, but I especially disliked the way he was half laughing at me. When I tell you the room was boiling, we had no airflow, it was so claustrophobic. We finally agreed on a fan and went to sleep around 1:30am. We then got a call at 8am to say that there would be a fire drill (why was this not done at midday?) - the alarm then went off for 10 minutes consistently. At 9am we were delivered the worlds worst breakfast (their restaurant was under construction hence it was delivered to our airless room) - the toast was so hard I could knock someone out with it, and the eggs were cold/tasteless. But the final straw (and seriously I’m not kidding) was when we got a knock at 9:15am and given two gas masks… in the middle of a fire drill, in a windowless room - WITH NO EXPLANATION. This was terrifying. I went down, and requested a full refund - the manager obliged; and hilariously, my room was set to cool.
Hanoi Boutique Hotel & Spa
4.4/560 avaliações
Hồ Hoàn Kiếm Area
It was great. I loved the location and how helpful the staff were! Lucy the concierge was amazing and super knowledgeable! Everything was close by and it was easy to get around. The beds were pretty good and the breakfast was also fantastic! The views from my room were so cool and I loved the street just outside the hotel, it was so beautiful!
MK Premier Boutique Hotel
4.4/566 avaliações
Hồ Hoàn Kiếm Area
The hotel is very well located with friendly and helpful staff. Good breakfast, the rooftop bar is also very pleasant. The one thing is that the room had a very small window, which could have been written in the booking page. Overall, the stay was very good and I would stay there again, but in a balcony room.
Golden Sail Hotel & Spa
4.4/518 avaliações
Hồ Hoàn Kiếm Area
location is perfect service is good and workers are kind but i asked to fix the broken shower head twice but they did nothing clean room, but hot water is not working very well
Hanoi Golden Hostel
3.9/57 avaliações
Hồ Hoàn Kiếm Area
To be honest, didn't stay at this hotel. This hotel is behind the White Horse Temple and there should be two stores. At the front desk of the hotel, my sister could n’t speak Chinese and communicated in English. Then she told us that the hotel circuit was broken. We changed to another shop, called TU linh palace hostel. Our room was small. But my uncle who came to meet us spoke Chinese and experienced the difficult communication in English. I felt kind to this uncle instantly. At that time, we did not exchange enough Vietnamese dongs. We exchanged 3,000 renminbi dongs with our uncle. Then I asked my uncle to buy a 22-dollar ticket to Da Nang for us. This is more pit, but as the first stop abroad, Hanoi can still accept it! !! In the end, Hanoi, as the capital of Vietnam, has more Westerners, less hotels in Chinese, and higher consumption. The hotel is like that, anyway, I didn't live in this hotel.
Mina Hotel & Spa
4.5/542 avaliações
Hồ Hoàn Kiếm Area
Perfect stay at Mina Hotel & Spa! I stayed for the weekend and found this hotel to be well maintained, warm and friendly. I love how every staff tries to be friendly and get to know their guest. Likewise, I feel at ease when return to the hotel every night. I got the premier room on the 5th floor and it had a nice view of surrounding buildings. The room has adequate amenities - including soap and shampoo, toiletries, kettle and coffee making equipment. While the bed was abit hard, it was comfortable and clean. Pillows were comfy, but sadly only 2 were provided. There was a large flat screen TV with Netflix pre-installed and a nice curtain that made waking up in the mornings, enjoyable. The toilet could have been better designed as there was no shower curtain of divider between the bath tub and the main area, making bathing a mess. The hotel also serves breakfast in the morning - but I found it to be a tad underwhelming - though I understand the hotel may not receive many guest. Included in the breakfast is an egg station, pho / porridge station, stir fried foods, fruits and basic breads. Coffee and Tea was also provided, but it was fairly basic. Nevertheless, the service made up the lack of good breakfast - staffs try their best for make your breakfast a comfortable experience. I don't remember the names, but I'd like to thank the staffs (between 23/9-25/9) that made my stay a wonderful one. Location wise, Mina Hotel & Spa is well located amidst the hustling streets, and at the end of beer street, with 5-10mins walking to the lake. It's also located near a bunch of street foods, which makes this hotel a perfect place to stay, wander and eat your way through hanoi. I also tried the Spa and found it to be professional, extremely clean and it's service, exceptional. I got the VIP Combo 1, which included a facial, hair wash, foot soak and a body massage. While I particularly enjoyed the facial and hair wash, the massage was average and not strong. The masseuse had slightly long fingernails, which felt a tad uncomfortable during the massage. Nevertheless, the facial and hair wash was exceptional and left me feeling fresh and alive. Overall, Mina Hotel & Spa will be a hotel that I'll visit again when I come to hanoi again. It's fair to say despite its inconveniences, it's warm hospitality and personal touch to its guests makes up for it.

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