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5 star

La Siesta Classic Hang Thung
4.5/547 avaliações

La Siesta Classic Hang Thung

Hồ Hoàn Kiếm Area Hanoi|0.53km de 36 Pho Phuong
I recently stayed at La Siesta Classic Hang Thung for one night, and honestly, it wasn't enough! Hotel Property: 1. The hotel's location is great. It's right in the middle of Hanoi's Old Quarter, so you can easily walk to Hoan Kiem Lake and enjoy the lively atmosphere. 2. What's cool is that the hotel is only two months old and it looks amazing. The rooms are a good size, and the modern design is Instagram-worthy. It's pretty impressive they even squeezed in a pool in the middle of the tight Old Quarter spaces. Service 1. We got to the hotel really early from Sapa, and our rooms weren't ready, but Mr. VP at the front desk was super nice. He went out of his way to arrange a shower for us. It was a real help to get us cleaned up from the long train ride. 2. I accidentally booked a room for 3 persons when there was only 2 of us. Mr.VP immediately noticed it and upgraded us to a junior suite without us knowing. That was a pleasant surprise and definitely made our day. The Not-So-Great Stuff: There were a couple of small issues that could have made the overall experience even better. 1. We asked for more water and ice around 9 pm, but they never brought it. Eventually, we went out and buy water, and reminded the front desk to send some ice to the room. But even after reminding the front desk personally, no ice came all night. 2. Food at breakfast was good, but the service could he better. When we wanted to sit by the window, the server insisted that we sit at another table. She rolled her eyes at me when I told her that we prefer to sit by the window. She then cleared our table quite unwillingly. She just changed the cutlery but did not replace the used placemats. We didn't bother her after that as she seemed annoyed. But despite these minor hiccups, I'd definitely recommend La Siesta Classic Hang Thung to anyone looking for a great stay in Hanoi. It's a lovely place with pretty and clean rooms and lovely front desk staff.

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Hanoi Victor Metropolis Hotel & Rooftop Bar
3.9/542 avaliações
Hồ Hoàn Kiếm Area
Terrible hotel. Many issues. The shower head didn’t work properly and the light globe in one of the lamps stopped working so I requested assistance. Instead of fixing these issues I was given a room change. The shower head was still poor in the new room. The walls are thin so could hear the people in the next room very clearly. One of the reasons I selected to stay at this property was the sky bar, however, it is closed! Extremely disappointed. The bathroom was really weird, poorly designed and small. You have to step up to the bath and open these heavy thick glass doors to get into the shower. It’s not safe and clumsily designed. The door of my room wasn’t fitted properly so lots of light from the hallway came in. The hotel room was very over priced for my 2 night stay. Only one person speaks good English, the lady. The room was fitted out in a modern style but quite small and no extra pillows. The air con was good. The basin didn’t seem clean and water from the basin went everywhere. Luckily I only stayed two nights here. The lady at reception was helpful with your suggestions and gave me a map. I do not recommend this hotel
Hanoi Buddy Inn & Travel
4.2/55 avaliações
Hồ Hoàn Kiếm Area
The location of the hotel is very good. It is very convenient for eating and shopping. The grab taxi driver is also very familiar with the address of the hotel. The owner and his family are very nice, the breakfast is very good, there are many choices, and it is hearty. The downside is that the room has no windows, the space is relatively small, the ventilation is not good, the smell is relatively big, and the quilt is a bit damp.
Hanoi l'Heritage Centre Hotel & Spa
4.2/510 avaliações
Hồ Hoàn Kiếm Area
The hotel is modern in style and the rooms are clean, bright and comfortable. Service is excellent. The hotel is located near the night market, making it easy for tourists to reach any sights. We will visit this hotel next time we come to Hanoi. The hotel style is modern and the room is very clean, bright and comfortable. The services is good. The location is near by the night market, it's convinced for tourists to any viewpoint. We will visit this hotel again next when we go to Hanoi .
Flora Centre Hotel & Spa
4.3/523 avaliações
Hồ Hoàn Kiếm Area
Loved my stay at the Flora. It is the perfect place to both stay in Hanoi and to use as a base for doing tours in the region. Mrs Anna, the tour information lady extrordinaire, will send you information about tours to choose from when you book a stay at the hotel and then arrange them for you at most competitive rates. All you have to do is catch the tour bus to places like Ha Long or Ninh Binh. Most convenient. The hotel itself is located in a perfect spot for exploring the Old Quarter. The lake, water puppet theatres, and a huge range of shops and restaurants are all within walking distance. There is also a weekend market that is not to be missed. The hotel rooms are extremely comfortable and clean. I was particularly pleased with how neat and clean the rooms are kept each day. Excellent cleaning staff. Breakfast is provided with a wide range of foods available, including freshly cooked eggs on request. Loved the kitchen/breakfast staff. In fact, all the staff were extremely friendly and helpful. If I return to Hanoi, I will certainly stay at the Flora.
HANOI FLORA HOTEL
4.4/519 avaliações
Hồ Hoàn Kiếm Area
Located in the old town just north of Hoan Kiem Lake, the location is great. The rooms are relatively clean and the staff are very responsive. Breakfast doesn't have a lot of items, but it has a few fruits and is very cost-effective. The shower flow was a little weak, but I think that's normal for hotels of this class in Vietnam. People who need a powerful shower may be dissatisfied. I had enough. However, the floor of the shower room is slippery, so it might be dangerous if you don't wear the provided flip-flops. The pottery shop in front of the hotel is the same as Amai, and is cheaper than Amai.
Parklane Hanoi Hotel
3.9/530 avaliações
Hồ Hoàn Kiếm Area
Good location is the only plus point. We were told not to lock the door of the adjoining room as they didn’t have the key. The safe box didn’t work until a technician was called in. The hair dryer would stop functioning if I pressed on and off it for a max of 3 times. The bathroom shower was installed facing the curtains. Water flooded the bathroom floor daily but we wore slippers hence just ignored it. The worst part was that the room was freezing on 2 nights when it rained. I asked the reception if they could provide a (portable) heater and the man simply said they don’t have one. Full stop. It was after a few hours later that we realised the air conditioner had both cooling and heating functions as appeared in the remote control. I live in the tropics so such dual functions are unknown to me. The staff could have just advised me when I asked for a heater! Then I received an email 2 days after I checked out that the price of my booking has changed when I’ve already paid in cash in full. I also received a confirmation about my review of the hotel which I didn’t get a chance to write. I will never book this hotel again.

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