Grand New Century Resort Xianghu Hangzhou

The hotel is a good escape from the more popular West Lake area and is tucked away in an area filled with farms and quiet riverside ambience. The hotel room was large and had good natural light due to its big balcony window. The downsides were a smokey smelling bathroom as someone previously had smoked in the room. The pillows were too soft and couldn't support our necks, causing headaches in the morning. Also for breakfast, it was extremely crowded as there were not enough tables to seat all the guests. We wanted to sit outside and was told by the staff to simply stand outside and wait for people to leave but there was not much space out there either. Many of the guests were unhappy and arguing with staff causing an uncomfortable atmosphere.

很不錯的酒店，設施都是新的，健身器材很齊全，游泳池水通明剔透，水質一流。 房間寬敞大氣 ，窗簾是自動的，衞生設備齊全，馬桶🚽也是智能的，很方便。 自助早餐品種多樣，中式不錯，西式也不差。 服務員彬彬有禮，服務恰到好處。 特別是釗小姐，很熱情，為我們升房，借次機會表示感謝。

這家酒店衞生狀況很好，每個角落都打掃得一塵不染，床鋪乾淨整潔。其次，酒店位置很好，離風景區很近，無論是商務出行還是休閑旅遊，都能輕鬆滿足。還送了森泊親子票、晚餐，晚餐質量很好、茶香雞炒雞美味！服務方面也很好，前台恩賜熱情周到，隨時能提供幫助。此外，酒店的設施也十分齊全，從健身房到游泳池，游泳池乾淨衞生，一應俱全，總之，隱藏的親子酒店，比森泊酒店好太多了、價格實惠便宜，強烈推薦給大家

入住這家酒店是一次愉快的體驗。酒店地理位置還不錯附近挨着湘湖，出行很方便，交通便利，停車免費。安排的房間乾淨整潔，衞生情況很好。酒店服務周到細緻，員工熱情友好尤其是管家小陳。餐飲方面，菜品豐富，味道鮮美。設施設備完善，滿足各種需求。強烈推薦！

前台小王服務熱情周到，讓人賓至如歸。房間乾淨整潔，佈置温馨。酒店離風景區都近，自助早餐味道不錯。酒店設施設備智能化，方便快捷，為住客帶來便捷舒適的體驗。還有免費健身房游泳池，非常不錯。總體來説，入住體驗非常好。

酒店很新，房間各方面都住的很舒服，出行前就接到前台小陳電話提前聯繫出行前溝通，將注意事項和附近玩樂都告知的清清楚楚，正好端午假期，酒店還有各種特色親子活動，特別適合度假的酒店，有機會還會再來多住幾天

酒店的整體服務很好，尤其是前台小王熱情貼心。設施設備也很好，康樂設施充裕。客房的佈局也很好，床品乾淨整潔。整體位置也非常的不錯，離湘湖風景區很近。酒店的自助早餐種類也豐富多樣，應有盡有。總體來説，入住體驗非常好。

雙休日來湘湖逛逛，酒店比較新應該是近幾年開業的，很大，環境很好，去周邊森泊、湘湖風景區都很方便，管家小陳也很nice，發了個酒店附近攻略還有推薦飯店給我們，唯一不足的就是早餐有點供應不足，總的來説這個酒店性價比很高，下次來還會入住。

前台小王服務熱情周到，讓人賓至如歸。房間乾淨整潔，佈置温馨。酒店離風景區都近，出行十分方便。早餐豐富多樣，滿足各種口味需求。酒店設施設備智能化，方便快捷，為住客帶來便捷舒適的體驗。泳池恆温的。總之，這家酒店是一家值得推薦的優質酒店。總體來説，入住體驗非常好。