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The room facilities are OK, clean, the kitchen is good, and the staff is very polite.

We noticed a terrible smell in the room when we arrived, it was as if someone boiled some kind of ramen from a package every day in there. Next, we noticed a bug on the curtains, not to worry, killed it and thought ok... that happens. That night we were awoke many times during the night by slamming doors, laughing and loud talking in the halls. We had to be out by 7am, this was not good. I called the front desk at 2am to let them know what was happening. The women I spoke with didn't seem surprised and said she would check it out. Still went on, awake again at 3am and 4am. When our alarm finally did go off and we left the room there were two bags full of fast-food trash outside the room across the hall from us. I spoke to the front desk and said we would not like to stay the second night we had booked. I was told that was fine and given a small apology and told that the guests had been staying long term and that was their last night. NO thank you - we checked out and now staying at the Holiday Inn Express in Downtown Springfield. No smell, friendly & helpful staff and clean rooms. Don't book this hotel, you will not enjoy your stay.

Excellent location. The staff ate friendly. Unfortunately I hate to say this place left much to he desired. The carpet in the hallway has a smell. The room has a smell. The loveseat in the room does not inspire confidence when it comes to cleanliness. Good thing the beddings are clean. Giving it a higher rating would be doing disservice to other Hampton Inns that are doing a wonderful job.

I encountered a rare tornado flood in the Hudson Valley of New York State. Water and electricity were cut off overnight. I booked two rooms on Ctrip overnight. I woke up in the morning and fled to this hotel in Chicopee. Arrived at 10:30 in the morning and told the girl at the front desk about our experience. After reporting to the manager, they arranged a room for us to wash and rest in ten minutes. At 1:00 noon, they gave us a second room. The hotel is just a few minutes down the highway. There are many restaurants around. It is very convenient. There is also free breakfast and free Starbucks coffee the day before yesterday. Clean, safe, good service, half an hour's drive from Amherst College

Hotel's Amenities in West Springfield, MA , ensure comfort. Set along the Connecticut River in West Springfield, MA, this hotel is in the ideal location for every traveler. The Candlewood Suites West Springfield hotel's location makes it easy to get to destinations because we are located near the intersection of I-91 and I-90, and less than 30 minutes from three different airports. The hotel's setting in West Springfield is perfect for all business travelers. Guests staying at the hotel have access to multiple large businesses like Baystate Health, MassMutual, Mercy Medical Center and countless more. Also he greater Springfield area is home to more than 15 universities and colleges. If leisure is the reason for your stay, the hotel's location is near Six Flags New England, one of the largest theme parks in the region, the Basketball Hall of Fame, Eastern States, MGM Casino and serveral museums including Dr. Seuss. The hotel's property is just two miles from the MassMutual Center, which hosts many concerts and events. Eastern States Expo is nearby which features horse shows, trade shows like EASTEC, and the "BIG E." Guests can grill out in the gazebo, relax in the whirlpool and heated, indoor pool or the 24-hour Fitness Center with all brand new equipment. We also have the Cupboard featuring complimentary Maxwell House coffee. The Candlewood Suites® West Springfield hotel's amenities ensure guests "Consider Us Home".

With a stay at Naomi's Inn Bed & Breakfast in Springfield (Liberty Heights), you'll be within a 5-minute drive of Springfield Museums and Majestic Theatre. This bed & breakfast is 2.5 mi (4 km) from Big E and 2.5 mi (4.1 km) from Springfield Armory.Pamper yourself with onsite massages or make use of the other amenities, which include complimentary wireless internet access and concierge services. Additional amenities at this Victorian bed & breakfast include babysitting (surcharge), a picnic area, and barbecue grills.Take advantage of the bed & breakfast's room service (during limited hours). A complimentary full breakfast is served daily from 8:30 AM to 9:30 AM.Featured amenities include a computer station, express check-in, and express check-out. Free self parking is available onsite.Make yourself at home in one of the 8 air-conditioned rooms featuring refrigerators. Complimentary wireless internet access is available to keep you connected. Private bathrooms have bidets and hair dryers. Conveniences include coffee/tea makers and complimentary bottled water, and housekeeping is provided daily.

The hotel offers good value for your money with clean and soft beds. However, as breakfast starts at 6 am and ends at 10 am, the variety needs improvement, particularly in providing vegetarian and lactose-free options. It's important to consider that some guests are allergic to eggs, so alternative options should be available to accommodate different dietary needs.

Experience the benefits of seamless travel at the Sheraton Springfield Monarch Place Hotel. Ideally situated at the Crossroads of New England, in the heart of Downtown, within walking distance to the MassMutual Convention Center, MGM Springfield, many local restaurants, and so much more! Our hotel welcomes you with refined accommodations, thoughtful amenities and elevated service. Whether you are here for work or to visit nearby attractions including MGM Springfield Casino, Dr. Seuss Museum, the Basketball Hall of Fame or Six Flags New England, you will find everything you need to thrive. Stylishly appointed rooms and suites offer an upgraded Guest Room Experience, you can now stream your favorite shows and movies by accessing your Netflix, Hulu, Spotify, and Pandora right in your guestroom. Start your day with a coffee at Starbucks® or a meal at PICKS Restaurant, or join friends for a bite and a drink at MVP.pub, our vibrant sports bar. We are looking forward to making your stay special.

Plenty of storage. Room service appropriately priced. Housekeeping doesn't always speak English but they will replenish towels and sheets, but will heavily bang on the door. Not remote worker friendly. Balconies are decent but not cleaned. Respond well when SA occurs, we're quick to hand WSPD the footage. Felt safe there even though that happened to my mom and the deadbolt lock snapped with my kid in the room. Actually pet friendly. Descent breakfast bar. Bathroom leaked through the wall and balcony doors can be rough to open but we've been to worse since being displaced from a house fire.

Property Location With a stay at Econo Lodge West Springfield in West Springfield, you'll be close to Josiah Day House and Springfield Armory. This hotel is within close proximity of Big E and Quadrangle.Rooms Make yourself at home in one of the 65 air-conditioned guestrooms. Complimentary wireless Internet access keeps you connected, and cable programming is available for your entertainment. Conveniences include safes and coffee/tea makers.Dining A complimentary continental breakfast is included.Business, Other Amenities Free self parking is available onsite.