Hammamet Garden Resort and Spa

All I can say is the staff are lovely but Hotel is unkept and very dirty. Food was the same every lunch and evening to the point of becoming inedible. Constantly hassled around pool to book exercisons. All inclusive but food and alcohol very limited with no snack bar in the day and watered down spirits Made the most of it as was in great company and met some wonderful people My boyfriend ended up with stomach cramps and sickness after eating the mussels, I warned him so not sure who’s fault that was

All staff were super professional, friendly, supportive, and kind. Sonia, the concierge manager, was amazing. The chief was very friendly. The dining area managers were fantastic and extremely supportive, kind, and friendly . Room service staff ejo ceaned our rooms was so hard working and unlike her manager always had a friendly smile. The evening entertainment was interesting? Unfortunately, the DJ only played the music he wanted to play, which often left him playing music in an empty room. This was a missed opportunity. They really need to sack the selfish DJ. He really let the side down. The SPA staff were amazing and provided heavenly massages and were very kind, gentle, and friendly. Overall, well done, Hammermet Hotel and SPA Resort.

1. described as 4 star , I would not even rate it 2 stars . Worst Hotel I have seen. 2. Carpets are filthy , repairs to property needed everywhere 3. We had 3 rooms , our view was a building site with cranes 4. Food was OK , but no English Breakfast , just Omlette , you have to beg for bottled water, no pure orange juice, just diluted rubbish. There was no labeling in English . 5. Beer was awful as it was one choice , only one choice drinks no cocktails . The barmen were awful as you could only get a single shot and only for yourself. The bar stops serving after 11pm . 6. Bedrooms had no iron, no tea or coffee, no safe , not cleaned every day. Outdated decor and linnon. 7. Reception staff were pushy and trying to sell trips everytime 8. Entaintainment is only for children upto 9 years old . 9. Waiters in Dining room expected tips everyday and each time you ate, or you do not get a seat. 10. Dining room was always full, short of seats and table and cutlery - far too small. Had to wait in Big queues to get any food.

HOTEL The Hotel is clean and tidy, the staff are always about cleaning and they've always smiling and saying hello good morning etc. FOOD As an adventurous type, I love to try the food of the country I visit. I get annoyed when people complain "Where's the Burgers, Where's the Chips" etc. If you want English food then go to Blackpool. The Tunisian Food is awesome and well worth trying. The potatoes are the best I've ever had and cooked to perfection in various ways. Some of the food can be quite spicy because they cook with Harissa but I love spicy. Meats are Chicken, Lamb, Veal, Beef, Liver and Fish, they are all cooked well and so many different flavours. For the fussy eaters there are plenty of Pasta dishes and YES there's CHIPS. Breakfast there is freshly andmade pancakes, Tunisian type of Doughnuts, omelttes made to how you like it. There's also meats cheese salad and even cooked Tunisian breakfast foods. ROOMS The rooms were absolutely spotless, in fact they were better than a lot of other hotels I've been too. Clean Towels were provided every day and big bottles of water for your fridge. Beds were quite firm, but that's how I like it. POOL There is a huge pool which was clean and never felt cold, it starts and ankle depth for the small children and goes to a deep end (about 6ft 4in), there is float rope that seperates the the deep from shallower waters. There's is a seperate pool with a few flumes for the kids to slide down and adventurous adults. STAFF I'll start with Sonia the who works on reception, this lady will bend over backwards to help you and has a smile on her face all day (please apologise to her for me, I totally forgot to give her a tip for all the help she gave for our family "party of 8") A special mention to Manwah and Mohammed in the hotel bar, they were great fun, always had warm welcome and dealt with our large family with ease. The restaurant staff were so efficient and if a table came available it was cleaned and cutlery napkins replaced in the blink of an eye. Outside bar staff worked very hard and would come and see if we wanted fresh drinks. ANIMATION TEAM These guys are incredible, they work so hard to keep you entertained organising darts, table tennis, waterpolo aquatic, French bowls gym etc. The kids entertainment in the evening seemed to be aimed at very young children and nothing for 10-15 year old and unfortunately repetitive, hearing the same songs and routines every evening drove me crazy . Adult entertainment was bingo/tombola BEWARE they tell you prizes are massages, sheesha and you get handbags and cheap souvenirs (I'll explain in my NEGATIVES Section) This followed by various shows like folklore, Mr&Mrs (hysterical) Caberet show. DRINKS Good variety of spirits, Whiskey, Gin, Rum and Vodka. Beer is a very nice lager and a good strength. Mixers are Fanta, Sprite, Coca Cola Sweppes Tonic. Premium Spirits are at a cost (See NEGATIVES) SHOP Be careful with the shop as the

Hotel is nice in the main areas. However the rooms are dated. It's a 4 star for tunisia so if you go expecting uk 4 star uk you will be disappointed. Staff especially sonia in reception are lovely. Helped with tips on getting around the area changing money. Food was nice obviously it's tunisian as your in tunisia. If your not willing to try it then don't moan about it. Animation team are really polite and ask if you would like to be involved in the various activities each day. The only issue I had was the guys selling trips for camel rides,atvs,pirate ship. It was constant for 2 days till they get the message then they leave you alone. Beach was lovely its a short ride in a clapped out volvo van but we walked it as it was only 5 mins. Private section of the beach for the hotel and security stop the sellers from bothering you. Drinks are not the best local beer and the cocktails are very basic and small coffee cups are used which mean constant trips to the bar. In all it was a nice time for me and my kids. I got what I paid for so am happy.

I have the best experience in a wonderful hotel with lovely staff members including samir, Sonia the reception team , Mr Ali baba thank you for your hospitality, the catering team did really well n really polite n friendly and last team will be the animation team Angela, bibo, wadi, said, Simon the newly trainee and the rest of the team amazing what a lovely show n attitude toward customer really well presented always get excited everyday to meet these lovely people n the smile is something else’s overall me n my family are well satisfied we recommend the hotel to everyone who want to enjoy the Hammamet animation show n adventured this place will welcome you as they own please keep up teams. Goodluck