Laura G
14 de setembro de 2024
We booked The Sinbad hotel in Hammermet, Tunisia as a last minute deal and as part of my birthday celebrations and this holiday did not disappoint. I was dubious about booking Tunisia after reading some reviews online however I wouldn’t hesitate to book again. The Hotel: The hotel itself was lovely, right on the beach and the staff were incredibly friendly and accommodating, nothing was too much for them. We feel that the hotel and the staff made our experience as positive as it was. Our room was very spacious and always kept clean and tidy thanks to our wonderful cleaner, Nadia, who was a joy despite not understanding English. I cannot say anything more positive about Nadia. In the main restaurant, the staff were polite, friendly and again, very accommodating. Hadef, the head waiter, provided us with 5* experience single-handedly. Nothing was too much for him and he went out of his way to lay out a beautiful display on the table for my birthday, despite us opting to go outside of the hotel for dinner that evening. He was always on hand to help with anything, be it pouring our wine for us or be it taking the bones out of the fish for us. He was always pleasant and up for having a laugh whilst remaining truly professional. He’s an asset to the restaurant team. In terms of the food, we felt the menu was quite limited in its variety but quality was good, not sure it was of 5* standard but seemed better than the average all inclusive hotels. The only negative experience we had was in the beach bar on the first day of our arrival. Our room wasn’t quite ready and so we went down to the beach bar for some late lunch. We did not realise the culture of providing tips at first and when we did not leave a tip on buying our first meal, one member of staff became quite verbally hostile and appeared the slam down the payment box onto the bar area. We also noted that the French guests appeared to get a better service than that of the English guests in the pool bar area, but it didn’t impact our holiday, we just avoided the beach bar and opted for different lunch options. The beach bar also seemed quite expensive compared with prices outside of the hotel. We had an afternoon in the spa and the spa staff were amazing and gave us a very relaxing experience. The staff at the “pub” were also very friendly and took the time to get to know us as guests and had a game of pool with us. Location: In terms of location, it was remote enough to be peaceful and close enough to both the old Médina and the new Médina which allowed for venturing out on some evenings. Taxis were very cheap and taxi drivers were very friendly and helpful in terms of places to go and see. Food outside of the hotel was much cheaper and very good. Overall: We really enjoyed our week at the Sinbad Hotel and it was exactly the type of week we were hoping for as a last minute booking. 5* rating in terms of staff but unsure in terms of food quality. Overall, a very enjoyable stay at
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