Mercure Hotel Hamburg City

Interessante ,saubere Zimmer mit toller Ausstattung.Super Frühstücksbuffet,toller Service in allen Bereichen.Parkgebühren mit 26€/Nacht etwas teuer.Das Bistro sollte früher als 15.00 Uhr öffnen,was fehlt ist eine Raucherlounge.

相當於國內三星半到四星。交通還可以，地區安全。酒店服務友好中規中矩。

1-2 günlük konaklamalar icin uygun bir hotel.

Leider hatten wir eine unfreundliche Empfangskraft die gestresst und dadurch schlechte Laune versprühte. Fragen wurden eher ungern und knapp beantwortet. Für den Preis sehr schade. Sonst waren die Mitarbeiter aber zuvorkommend!

Booked this hotel based on pictures that show the rooms overlooking the water, when in fact 50% of the rooms overlook an apartment block and parking lot, including ours. The location is a bit out of the way, but a 20 minute walk puts you in the heart of Hamburg which is convenient enough. We chose this particular place because it did have parking available, and at a reasonable cost (25 euros a night). The breakfast was included with the room, and was pretty good. We enjoyed the nautical theme of the hotel, which is fitting enough given that Hamburg has such a great maritime history. The linens are all very nice, and there is a fridge in the room that is like a mini-shipping container, which was pretty neat. The downside is that the AC did not work in our room. The prior occupants had obviously kept the windows open and unfortunately let in some mosquitoes, who had quite a feast on me in particular, leaving me with 15 (count 'em 15!) bites. Apparently the German mozzies like the taste of American flesh. I mentioned it to the staff and they did some abatement, so the second night was fine although the AC still didn't work properly. They managed to remove the car parking charges from my room, but it definitely put a damper on our trip with so many bites causing distress for the rest of our trip. This is the primary reason why they are not worthy of a higher rating. Overall, this is a good hotel, with a nice bar and restaurant that serves good food, but I think next time around we would likely choose some place closer in. Had I known the standards of Hampton inns in Germany we would have stayed there as the one we stayed at in Kiel was excellent (see my other review). Another thing to keep in mind is that Hamburg is undergoing immense road work, so getting to this place was really a challenge, with lots of detours and odd routing... but thank goodness for Apple Maps that got us there without any issues.

Very average. Not worth the price in my opinion. Location is ok. Industrial area with no many places to eat or go on evenings. I personally needed a taxi in and out a couple of times a day. Pictures on website shows rooms with kettle. Ours didn’t. We asked but none were provided. Aircon don’t really do much. Temp is pre set and you cannot make it cooler if want. I have struggled with the heat in the room. Breakfast is not the best but ok. Rude attendant on breakfast room and bar. She’s not polite and shouts when you ask a question. Would I go back? I don’t think so. Food good on the restaurant!

We stayed at the Mercure hotel for 2 nights. They have good and decently spacious rooms! The staff are helpful and try their best to support the guest. Overall I would rate their service amazing! The Sauna is a good addition to the service at Mercure hotel. I would really like to thank the staff at the reception who were able to help despite the language barrier :)

We stayed in a corner privilege room on the 4th floor with a view of the canal. While the décor looked nice it was noisy. The fridge and the wardrobe were enclosed in metal to mimic a shipping container. It was noisy opening our furniture but even noisier when the room above us opened their furniture early in the morning. Maybe they need some oil on the hinges and the opening mechanisms. The room lacked storage space and shelving. We resorted to using the windowsills to store our belongings behind the drapes. There are no restaurants in the immediate vicinity of the hotel however the bus stop is only 200 metres away. The bed and linen were extremely comfortable. The internal door between the bedroom and our entrance hall was great to block out noise from the public corridor.