Rockwater Secret Cove Resort

除了預訂有些波折，酒店開始説沒收到款，後來又發現我定的是水景，但酒店收到的訂單是更高級別的水濱，有差價問題。後來終於解決，入住後發現其實衹有58號是很好的景觀，而且海聲不吵，其他的要麼景色有樹遮擋，要麼離水太近會很吵。選擇水景也是不錯的選擇，價格還實惠些。酒店附近沒啥飯店，就選擇在酒店用餐，味道還可以。早餐也還行。

Wonderful location but we wished the amenities were updated and the onsite restaurant open. Since all other restaurants are at least 15 minutes drive away, it would have been nice to dine in some nights. When we checked the room were not clean with dusty furniture and floors still had pet hair from previous guests. But they immediately sent someone to mop and dust after we requested it. They called it a resort but it more like a rustic accommodation and the rooms prices should reflect that, especially with very limited amenities available due to on-going renovations etc.

I would not stay here again. There was not help with luggage, no food on site and they charged my credit card for additional charges with no communication.

A beautiful setting with incredible views .The tent house was well supplied and luxurious with the big jacuzzi tub . We did however need a room change as the stay in the tent house was too cold despite the gas fireplace and 2 area heaters. The staff were excellent in accommodating this and offering a room in the lodge for the 2nd night, It was disappointing that the fine dining restaurant that is advertised was closed . The resort is under new management who acknowledge the need for a lot of maintenance and updating is needed ,this was evident in every area of this beautiful resort!

The tent was not cleaned prior to our checkin - dirty laundry, cigarette ash and pops left in the tent from the previous user. The complimentary breakfast was very stale store-bought muffins.

We stayed here pre pandemic and it was pretty special. They’re known for their luxury tents and I’d imagine they’re still the reason to go. That said we stayed in a cabin which according to ******* is a rustic but nice log cabin with a private spa tub. Spoiler - there is no tub, instead it’s a leaking single shower that can’t really fit most adult humans. The room wasnt like the photos at all, no log cabin and the bed and seating area was completely different. 1 out of 5, it was trash. Dirty, things broken. I can’t believe this place is still rated as a 4 star hotel. Google needs to send their people back to remove two of those stars stat! Staff was nice and gave us a new room that was a bit better, but honestly wasn’t that great. Their was a spa tub that at least filled to the top, but the jets were broken and their was a slow leak. I don’t know if new owners came in or what, but I wouldn’t recommend this place unless you are staying in the tents, but even then I’m nervous to say that since the rest of the hotel is in disrepair.

Nice view, but water for bathtub was not hot, vanity lights were not working.

The staff were excellent. The views spectacular. And once my wife got the app that told her the names of the stars and planets she was looking at, she rated this trip as everything she wanted and more. However, I wasn't as impressed. First, the unit, although well positioned, had a problem with the pilot light in the heater that was to be fixed just after we checked in. It wasn't so it was one cold night. It was the next morning when someone came to turn off the fire alarm that went on due to heat from the shower that things got back on track. And the water in the shower and the sink took a while to warm up then didn't stay with us very long. But the bed was comfy cosy and the views were spectacular. As for meals, on our first night my wife had the salmon which she declared was kind of dry. My prawns and scallops were smothered in crispy onions which overwhelmed everything else. The second night we shared the steak but despite telling our server we were sharing, the meal was brought out on one plate. I said we were expecting this to be divided in the kitchen. We were told, extremely apologetically that they didn't do that. So there we were, in a supposed fine dining restaurant hacking away at a tough steak and splitting our meal onto two plates. For breakfast, the eggs didn't seem up to the free range standard I'd expected in a 5 star resort. So at the end of the day I rated this as average to good. Again, nice people and fabulous stars but not worth $800 per.

Beautiful place to stay , cabin was great, spotless, food in restaurant was VERY good, portions generous, overall good experience, would definitely recommend