Haili New Century Grand Hotel

设施：ok 卫生：ok 环境：ok 服务：ok

It's good for stay. But far away from resturant. Nice reception. Very kindly with the guest.

Everything was good - satisfied.

The bathrobe was with dirty spots and it's wasn't pleasant to touch it, it wasn't soft and silky. There is just a little shampoo bottle (conditioner, shower gel) for 2 people in an expensive room. The blanket was thin. There were spots on the floor in a small bathroom. It was impossible to get rid of water in the bath. So if the cleaning staff couldn'tclean the bath afterwardsit means they were not trying to clean it at all. And the food we ordered disappointed us, the restaurant doesn't know anything about western food , I paid 40 yuan just for salad leaves instead of Caesar salad, steak was disgusting. The only thing I liked was the interior but it was just the first impression, by the end of staying in that hotel I was disappointed by the choice of this hotel on my special day. Moreover , they spoiled the impression about them even more by calling to us and saying that they can't clean something and we have to pay more, that tells me about a terrible cleaning service and an awful client service!

作為一家2015年開業的酒店，入住期間感受到非常優質的服務，酒店硬件用料也也非常好。也存在一些問題。 優點：1.豪華房型樓層比較高，這次入住22層，景觀很好，布草也挺舒適，空調可以調節0風速，衞生間面積夠大，洗手枱和馬桶是杜拉維特的品牌。 2.含自助晚餐的套餐性價比很高，自助晚餐品類很豐富，自助早餐也不錯 3.室內泳池避開高峯，體驗不錯 4.入住東西多，行李員送了行李，服務很好 5.退房因為有小童，給延遲了14點退房，非常友好 6.大堂有個酷迪咖啡 遇到9.9元全場，非常划算又方便 7.去周邊景區都不遠，很便利 建議：1.攜程上豪華大床房的圖片不太對，入住的是長浴缸，圖片放了圓型浴缸，房型佈局和圖片也不太一樣，如果衹有幾間這種房型的話還是要説明下 2.最大問題是無煙樓層，因為部分人不自覺，且中央空調，導致相鄰的房間，同樓層，都有煙味，最好房間內能加個空氣凈化器。不過前台服務和樓層服務員態度非常好，陪同到房間，檢查無煙味後更換了房間。 3.迷你吧的軟飲續要額外付費不明顯，沒掛標價牌子至少貼個售價貼紙，桌子上的依雲水就掛了 4.大堂的親子小童樂園要儘快維護下，硬件都損壞了 5.停車當天出去二次都需要邦定停車微信二維碼，不太便利

這次十一去海鹽看爸爸，提前定了開元的房間，可以在附近玩一玩，這樣也不用太趕時間。 自駕車子可以停在廣場上或者地下停車場，露天停車車位還是挺緊張的，但是勝在方便。住店離開的話，可以掃免費停車的二維碼。 房間50平方，還是挺大的。廁所洗澡乾濕分離，也有浴缸可以泡澡，主打一個寬敞。剛進房間，還送了歡迎水果。 也訂了酒店的早餐，推薦他們家的蔬菜，味道不錯，還有煎蛋，加點醬油也不錯。其他隨便吃吃。他們家晚上自助餐也不貴。頂樓還有豆撈。比較推薦他們二樓的中餐廳，吃過兩次，味道不錯。 酒店有健身房，游泳池，還有棋牌室，吃飯的時候，碰到幾個年紀大的説是專門挑個酒店來玩國粹，現在已經這麼超前了嘛？ 這次在某程訂的酒店，完全沒有優惠，後來在其他平台發現價錢便宜，還送晚餐和晚餐，感覺錯過幾個億。 總體住宿體驗還是不錯的。下次來還住這裏。