Hotel Tansen Residency

Best property to stay in Gwalior offering a pleasant ambience, a pool, excellent food and a lovely gazal night. The excellent services provided truly stood out. Thank you, Kamini Mam, and the entire staff, for making our stay both comfortable and exceptional.

This is a very nice hotel aimed, it seems, at the middle class Indian market and I recommend it heartily. Although not posh, it has all the requisites - spacious, well designed rooms with wifi, A/C, plenty of hot water, kettle, etc. The breakfast buffet is delicious, and the restaurant fine in the evenings, with welcome live music both nights I was there. The staff are helpful. I wanted to change money, but they do not have this facility, so Prateek rang around and found a forex exchange bureau a short autorickshaw ride away. There's no USB port or socket for UK plugs in the rooms so an adaptor is needed to charge your devices. The other thing to be aware of is that (perhaps because it is run by the government tourist agency?) the booking is directed to an online firm "MakeMyTrip" and one is required to pay upfront, with cancellations being accepted only until four weeks before arrival. (This was NP for me.)

Welcome was polite and check- in smooth. Great gesture in giving us a room to freshen-up. Room 107 geyser was not working. Should be repaired immediately. Major inconvenience. Pillows, should provide one slim, one bulky. Courtesy helpfulness excellent. Food was chilli hot but tasty. Dinner time Mehfil was excellent. Breakfast , should offer marmalade jam also. A pleasant stay, Service staff very polite and courteous.