Red Roof Inn Gulf Shores

It was not great. We arrived late and were tired. No towels, the floors were dirty and the towels we got at the front desk we used to mop up the floor. No breakfast as listed in description, when we arrived it was blacked out in signage and the microwave was dirty and smelled. When we woke up in the morning after shaking down blankets before leaving to be sure we left anything behind, we noticed the sheets were RECENTLY stained, however NOT BY US!! I’m thinking now that the room was NOT CLEANED before we got it and that’s why there were no towels and the floors were dirty. We had driven all day, were not feeling well and were exhausted. The hot water was scalding and the bathroom ceiling has mold growing on it and the room is water stained. There is a dehumidifier in it.

The room smelled like it was a smoking or pet friendly room. Was non-smoking but there was a sign in the lobby that they welcomed service animals. What looked like pet hair was on the floor and behind a trash can. The bed was clean and comfortable. AC/Heat worked well.

I would definitely stay here again. The property was nice & a bit off the main road, so it was quiet.

This was my first time to the beach and the staff at the motel made us feel so welcome and at home, we even had our service animal with us and they even checked on him sweetest thing ever

They room as soon as you opened the door smelled like mold & must. I spilt water on the and towel i used was black. Obviously the floors where not cleaned at all. The blind on the window side frame fell off when we pulled the blind down.

It took 10 min. to wake the attendant to check in. The doors were unlocked, a tv was on & no one answered when we yelled or the phone rang, weird. At 6:00am we were awakened with a big falling on my husbands neck. We checked out, told the clerk & he just shrugged, no concern at all. Horrible service and price for this property.

Had to change rooms due to wet bed sheets. Bugs everywhere inside the room

As soon as you open the door to the room you were hit with smells like mold/mildew. It was so bad there was a dehumidifier in our room that we had to empty 4 times and we were only in the room maybe a total of 6 hours (and the majority of that was spent sleeping). There were roaches everywhere. But it was like 1 in the morning and we just figured we would tough it out for the night because we wouldn't be able to find another hotel. Then, when we go to leave we were checking the room over making sure we weren't leaving anything and we happened to move the bed covers back and there was mold on the sheets. MOLD on the sheets we JUST SLEPT ON. And not just mold, there was dirt or something else at the bottom of the bed. Like super dirty at the bottom of the bed. I'm just praying and trying to convince myself that noone else slept in that bed before we did. I knew this hotel wasn't going to be great but this was awful.