Resorts em Guangzhou

Dear General Manager of Guangzhou Marriott Hotel Tianhe, Thank you for providing such a wonderful accommodation for me and my girlfriend in these two days. I would specially thanks you and your team, I specially appreciate an outstanding employee in housekeeping section 鄭女士, ( I will attach a photo with her name in the file below this message).She is a careful person!! Besides, I would like to thank you a staff who check in with us in the front desk. He is so nice! Please give an appreciation to these staff to encourage their work. Thank you very much! Hope you have a nice day. My booking number: ******** Your sincerely, Mr Luk

Excellent service, location, and amenities. Full view of the hotel pool and the lovely city from my room on the 11th floor. Great breakfast buffet with a wide selection of Western and Chinese food. Just a 1-minute walk from Tiyu Xi Lu metro station. Will definitely come back again!

Our order has 2 breakfast everyday but the hotel record only shows 1. We have to show the trip.com confirmation (luckily husband has printed it out, we can't find it again from the order) and they checked that their record is wrong. Billy at the reception doesn't smile and I think he should ask me to add 1 more breakfast (because there is discount to add in advance) but he didn't do so and make me spent half hour to prove I should have 2 breakfast in the next morning. The manager Yannes has apologized and let us have breakfast in the VIP lounge (also free for tea time and happy hour). The food is only average. The waitress asked me if the food okay, I said the bread of the egg benedict is too soft. Then she answered usually people dont' eat the bread. Do you think her answer is so strange? The hotel is grand, the garden and pond is beautiful, room is cozy but you can hear the noise in the next room. The cleaning lady has good smile and polite. Very close to the MTR station and the restaurant Dim Dou Duck.

The biggest hotel I’ve stayed in Guangzhou. Was very happy to see the huge room with a separate living area, bathtub, separate shower and toilet. Then the leakage happened. What a shame, don’t know why there is a flood whenever we use the shower. The bathtub, toilet area and sink area is fine, but the water will flood most of the toilet floor after shower, and the worst is there will be a foul smell that comes after. Shower room is just next to the beds, so we ensure the shower door is shut when we sleep to keep the smell away. Other than the shower mishap, everything is perfect, I was surprised to see they even have different charging lines near the dresser and the tv area, very thoughtful!Location is the best, shopping plaza just across the road with a delicious dim sum restaurant on the 2nd floor, be sure to go early, I reached close to 11am and que for almost an hour to get a seat. The super market in the shopping plaza is expensive but the bread offers buy 2 free 1 if you go after 8pm, the bread is so tasty, I brought back to sg and ate for 2 days it still taste very good. Bought kiwis and persimmon back to sg and both taste very good as well. Subway is just 3 mins away and easily to get taxis from the hotel or from the roadside. Walk about 30 mins to qing hui yuan, one of the famous garden in Guangzhou, visit the huang fei hong and ye wen gallery. Take the subway 2 stops to Beijing bu xing jie, plenty of shops and vibrant place, it’s a must go. Really love the location of this old hotel, so convenient and surrounded by shopping and eateries, just need to make sure to have a shower room that doesn’t leak.

There is no understanding about privacy in this hotel. If you need to inform guests about you will check fire alarm - you can inform them at the check in . No need to send housekeeper to give me the paper when I already in the room and maybe I'm sleeping or having *ex with my wife. Even if you need to give me this paper - you can put it under the door. No need to knock like a crazy and ringing. So I need to stop what I'm doing and go open the door just to stop this crazy lady from breaking in. Also not cool , that after shower I need to wipe the floor with towel cause there is no rubber at the shower's door. Will attach the photos. Also why only 3 portions of coffee? We are a couple. So or you left 2 or 4. Why 3? Like we drink coffee together and than only one of us? From other point, guy at the reception understood my complain, apologize and offered us a bottle of wine. It's nice , but next time we will go to Jumeirah 🤷🏻

During my stay at the Ritz Carlton, I was deeply impressed by the friendliness and attentiveness of the hotel staff. They went out of their way to make me feel comfortable and well taken care of. However, I would not recommend the afternoon tea at the hotel. I noticed that several flies were buzzing around my tea set. I gonna say that was horrifying.

I had my second stay in this hotel . Room Executive suite ! View canton tower side its stunning, position is great very convenient and connected to the mall and many restaurants near by. Hotel is clean and nice , breakfast is good . I want to say special thanks to Cinthya the manager at exectuive lounge she was very polite and helpful at the check in and during our stay , very professional . hotel is good generally Just one advise need that some staff of the hotel improve English so will be more easy comunicate.

I recently stayed at a hotel and I have to give them a big thumbs up! The service at this hotel was exceptional and I had a very pleasant stay. From the moment I checked in, the staff was incredibly friendly and welcoming, always willing to assist and answer any questions I had. The room was very comfortable and well-equipped, with a cozy bed that ensured a good night's sleep. The breakfast selection was diverse and of high quality, providing a great start to the day. Additionally, the hotel's location was very convenient, with plenty of restaurants and shops nearby, and easy access to transportation. Overall, I had a fantastic impression of this hotel and I will definitely choose to stay here again the next time I visit this city.

The location is excellent. Restaurants food are good with variety. The cleaning needs to improve as I told the cleaner the bed had yogurt sour smell, she didn’t change the quilt cover and bed sheet, only did easy job-changed the pillow covers. At night I couldn’t sleep because of the smell. Then I rang the service and told them the situation. They sent 2 room service ladies and changed the bed sheets and quilt covers straight away.

The most luxurious hotel. The service is excellent, the receptionist Mint小姐，is very beautiful, with a professional and attentive attitude, giving me a feeling of being at home. My room on the 94th floor is very spacious, especially the bathroom and shower room, which are very comfortable and luxurious. The floor-to-ceiling windows offer a beautiful view. The bar on the 99th floor is a great place to enjoy the night view with a glass of alcoholic beverage by the window. The swimming pool and jacuzzi on the 69th floor are impressive; it's my first time swimming at such a high level, giving me a sensation of swimming above the clouds. Breakfast is a must-try on the 72nd floor, with a wide selection of delicious dishes and nice morning sunrise. This hotel is worth coming back to for another stay.