"Hotel muito bonito para férias de inverno"

"The hotel is a family run property being managed by the Matti family. We specifically chose this one as we wanted to experience the famed Swiss hospitality which unfortunately is found missing in commercially run hotels & yes we were not wrong in our selection ! We reached the place a bit late around 9pm but the check in experience was warm & super smooth. It was taken care of personally by the owner, right from check in to the luggage delivery in our rooms. A warm & smooth check in experience always help. We had booked for suites which were large, clean & the bathroom equipped with a shower cubicle, which also acted as a steam & hamam (now this was something unique) & we enjoyed it every morning. The location is nice, a bit away from the road, to give you a nice & quite stay experience but just 12 min walk to the promenade & the railway station. The best part was the mesmerising view from our balcony. We used to spend hours sitting there & enjoying the swiss beauty. Overall a good staying experience "

"All the staff were very kind and responsive, but in particular one waiter (from Hungary) was very helpful and kind:) sorry I don’t know his name. I would also like to mention the girl who met us (speaks Russian) and the bartender Emanuel is also very good😊"

"O que não é amar neste maravilhoso estabelecimento familiar onde o convidado é a sua prioridade n.o 1: engajação e calorosa bem-vinda; grande, tranquila sala com varanda, com vista para pastagens verdes rolantes; A cama de tamanho real vestida em linhos brancos crisp que asseguram um bom sono de noite; espaçosa casa de banho moderna com 5-star acomodações, refrescando piscina de água fria com vista das montanhas; al fresco refeição fina na terraço semi-circular com vista alpina garantida; Cozinha de gourmet de topo servida por profissionais atendidos e familiares; uma lista de vinhos fora de fé; ofertas de pequeno-almoço quentes e frias e variadas; sala e bar bem decorados perfeitos para chá de tarde ou um aperitivo pré-prazeres; serviço de navegação de dia valet para a aldeia de Gstaad (3-minute condução); informações especializadas do pessoal de recepção sobre caminhada e outras atividades, etc. etc. eu não quis deixar o Grande Chalet, mas, eu sei que certamente estarão de volta, e por mais tempo a seguir."

"A nossa estadia aqui foi excelente por muitas razões.Topo Da lista - o pessoal que nos fez tão confortáveis com o seu serviço amigável e eficiente em todo o hotel, especialmente no restaurante.A comida era deliciosa e variável. Nossa Sala com vista foi preparada com especial cuidado todos OS dias e limpada de acordo com um padrão elevado.Os tratamentos de chegada e as boas práticas foram um BOM toque.Os transbordadores para a estação e as elevações de esqui perto, bem como as pick-ups foram facilmente organizados. A loja de esqui Na sala de esqui é Muito conveniente e o pessoal amigável é realmente útil.A spa é extensa e TEM algo para todos. Recordaremos as nossas férias neste elegante hotel, bem-vinda por um longo tempo, e talvez voltemos para outra temporada para desfrutar das rotas de caminhão local."

"Um BOM Lugar e um Lugar de hospedagem."

"The location is excellent. Because I have allergies, the carpet was very bad for me. It was old and I think it couldn't be cleaned anymore. Otherwise everything was clean. We had to take my dogs with us unexpectedly because the dog sitter all over suddenly didn't want to take care of my dogs anymore. In your hotel you didn't cause any problems but were just understanding and I appreciate that very much. Otherwise we should have left.   In the restaurant a special table was made for us and my four-legged friends. They were all very sweet and very friendly to my Caisy and Flocky. The service from the restaurant was a 5 plus. We really enjoyed the menu: everything was very good. I have traveled and lived in 5 star plus hotels all over the world my whole life and I know when people give service and are professionals. But the human touch is still very rare. Someone I/we would like to thank especially for her help is Kiara or Ciara. She had the personal, very professional service that you hardly find anymore. I don't know how she did it, but even though it's the time of year when everything is fully booked and everyone is under stress, she made time for all of the customers and still didn't make anyone wait. She saw so many little things and helped with them, not just for us but for all of her customers. I have rarely seen anyone so friendly, helpful and professional. She already knew what the customers needed and took care of it before we even said it. I would like to thank her again for everything she did for us. We both agreed that when we come back to this area, we will come back to you just because of Kiara. (I think that's how you spell it). Kind regards Monique ter Meulen"

"Situado no centro de Gstaad, com estacionamento muito conveniente, um hotel totalmente modernizado, envolto no encanto de Gstaad, com quartos grandes e luminosos, bem equipados e com luzes modernas com controle completo na cama. Os banheiros são espaçosos com chuveiro e chuveiro completos, equipamentos modernos de chuveiro e boa pressão de água.Os elevadores são novos, silenciosos e rápidos.As toalhas e as folhas são moles, absorventes e de alta qualidade."

"Excelente experiência.Grande ar condicionado.Serviço é incrível.Quartos e instalações eram acima Das expectativas.O pessoal era o foco Da nossa estadia.Óptimo!Recomenda-o 100%. "