Courtyard Portland East

I booked for a queen bed with a sofa bed and didnt get that also the curtains in the room were broken and ripped definitely need to be replaced. After being told there would be no cleaning service I had a rude awakening to loud knocking at 8am then having cleaning service enter the room because she had the room on her cleaning list. No instruction as to where to leave trash. Were told it would take an hour before we could get clean towels.

Unfortunately, transits no security other than the cameras that they have, which is good because they get to see if something happens to you at least they get to see who did it to you a motorhomes set outside since I arrived on Thursday who knows how long it had been there before and every day was a car giving the motorhome eight jumpstart and people lingering outside the motorhome which I know we’re not reciting at the hotel but I guess it always happens to somebody right so can’t Really judge

Beds & pillows were a bit firm and hotel noises was a bit loud. Fine for a night, wouldn’t stay longer.

Arrived in room. Bathroom had ants everywhere. I killed the ants but a few stragglers stuck around. I was in town to visit a sick friend so was too exhausted to complain. The next morning I was counting on breakfast. I booked the hotel based on amenities. I was told the employee didn't show up so that was out. I also booked the property because they had a lounge/bar. After a long day I returned to find out the employee running the bar had a "family issue" so they couldn't serve me. Other than that I was hoping the fireplace in courtyard would be running. But no. At checkout I mentioned and showed pictures of the ants. No response. I thought maybe I would get some sort of compensation? I will say the employees were very friendly. That's it.

Really quick and easy check in and check out. The staff was nice and really helpful. The room was nice and clean and came with lots of towels. It also have a good bar and restaurant that serves a good portion.

Ice storm. Front door locked. Had to enter at ends of building. Dangerousky slippery conditions. Unable to move cars. Restaurant and bar staff argued to the point of embarrasment.

Great help at check in desk. Room was clean, modern, and fun. I would definitely stay here again.

This was my second time staying at this location this year and I have to say the staff there are just amazing. Incredibly helpful and friendly, they are always warm and attentive whenever a need arises. I will be staying here at this location for all future trips I have to Gresham.

The smoke alarm above the bed had two bright green LEDs that blinked on every five seconds, disrupting our sleep. Also, we were not informed when we made the reservation online or when we checked in that we were charged additional for parking. This was disappointing as we chose the property based on the price.