Ibis Grenoble Centre Bastille

This is a budget hotel so our expectations weren’t very high, however I have stayed in much better budget hotels. I’ve no idea how this one has 3 stars. The room was very shabby and definitely not soundproof as described on the website. There was a chunk missing from the bottom of the door! The room also had an unpleasant musty smell. There was an error with our booking and we had one less bed than I had booked, so I had to share a bed with my daughter which was very annoying, but the hotel was full so there was nothing they could do about it. There was also an error when we checked out and they tried to charge us for one of the rooms twice, despite us showing proof of payment. Positives? The beds were clean and comfortable and it was in a convenient central location. Would we stay again though? No.

Parking was too complicated and off-site. Elevator sometimes did not work. Only one outlet for electronic devices in the room. Terrible view onto a back alley from the only window in the room. I would not recommend this hotel to anyone other than a traveling student.

Please tell your cleaning staff that it's totally unacceptable to open a guest's door before the checkout time (11am), *especially if* the guest has a "do not disturb" placard hung outside! The onsite parking was good, but you need to inform guests where to park *before they arrive*, otherwise they'll have to find somewhere else to park while they check in - and in this area, this is almost impossible.

Great as a no frills basic clean and comfortable accommodation when you are on the move. Staff were helpful and efficient. Would use again

This Ibis is a perfectly nice/acceptable hotel, though nothing special. It is a good value and located in an area of Grenoble which is within 15 min walking to many of the Grenoble attractions. Breakfast was very nice.