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Hampton Inn & Suites Greensboro/Coliseum Area

Hampton Inn & Suites Greensboro/Coliseum Area

4.4/595 avaliações
We were very disappointed in our recent four night stay. A major factor in choosing this hotel was the indoor pool. On the night of our check in we headed straight to the pool only to be met with a sign saying it was closed. When I politely inquired about it, the gentleman at the front desk could care less, didn't offer any apologies, and said it might be open next week or maybe not. We paid a premium to stay at this hotel (about $400/nt) because of a convention in town that we were not a part of. The pool closure was not listed on the website, in my booking confirmation, or in any of the other confirmations I received leading up to our trip. I did call customer service to voice my concern so we'll see what happens. The other big issue was housekeeping. There was a sign saying that you needed to request housekeeping. Reasonable enough. On the second night my husband went to the front desk to request it. He was told that we needed to request it in the morning. Okay, fine. So in the morning he goes back to the front desk and this time was informed that housekeeping is only provided every four days. Seriously?! So we were there for 4 nts/5 days and paid over $1700 and wasn't provided with any housekeeping. Totally unaccepable. The shining stars of this property were the women in the food area who were super pleasant and hardworking. I would not recommend this property. Look elsewhere.
Hampton Inn Greensboro-Airport

Hampton Inn Greensboro-Airport

4.2/579 avaliações
I stayed at this hotel while visiting the ACC basketball tournament since it's close to the Greensboro Coliseum. The location is perfect, right by the Interstate and close to everything I needed in Greensboro. I got to the hotel later at night after the late game, and went straight to my room. The room was fine. The next morning I was woken up by the sound of what sounded like a sawzaw at my head and it was so loud. I wish I had known they were doing construction because I really would have liked to sleep a little later. I went to get breakfast and the breakfast was fine. I asked to be moved, and the lady moved me to another room. The second room was fine as well. The one thing with the showers, is they have a texture to them along with an off color, and they feel dirty. There was no visible dirt but the appearance is that they are very dirty. It's just how they're designed. I did not like them at all. Also, I always back my car in. It had rained, and they have not mowed the grass. I had to stand in tall wet grass to unload my car. I could have pulled in to avoid this problem, but I NEVER pull in parking spots. Outside of the construction noise, shower texture and tall grass, this is a good hotel in a good location. Next year I will stay somewhere else but this isn't a bad property and I wouldn't tell people to go elsewhere. I am just picky.
Hampton Inn & Suites Greensboro Downtown

Hampton Inn & Suites Greensboro Downtown

4.3/574 avaliações
Downtown
Brand new hotel right in Greensboro downtown, can explore the historical area on foot. Large room, good breakfast. Nice gym. During my stay I was charged on my credit card something not supposed to be charged and without my previous approval and signature, this is not professional at all. Luckily I saw my credit card statement before to leave the hotel so I complained…watch out for unauthorized charges!!!

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