Extended Stay America Suites - Great Falls - Missouri River

My Husband and I really enjoyed are stay. The Rooms are very clean and the front desk are so friendly. Bailey at the front is so awesome. She went above and beyond to help us fix are reservation and also brought us a fridge cause the we had in the room went out. 💯 ... Also MJ is very friendly and very helpful. Always smiling.

Clean and reasonable price. Twice my room key would not work to access my room, and had another guest access my room when he was given access in error by the front desk.

Went to check in and they didn’t have any rooms cleaned to be rented and the front desk lady was extremely rude the elevator was broken the vending machines were almost empty and you couldn’t walk out the door of the room they gave me without smelling **** there was what locked like someone threw a soda on the ceiling and it had been there for a long time and I had to wait an hour and a half to get my room even though I had booked in advance and the bed was so uncomfortable I couldn’t even get a nights rest I will not ever be rent a room from this extended stay ever again

Let me start by saying every staff member was wonderful, especially Jose and Missy! I specifically booked this hotel b/c it advertised free breakfast and it had a kitchenette. A muffin and coffee is not breakfast. I was staying for 3 nights. My first room was clean but had a very weird not clean looking shower and there were cigarette burn stains on the bathroom counter. The countertop in the kitchenette were falling off in places and left hanging there and the countertop was stained. Jose graciously gave me another room. This one was much better aside from the heater fan in the second room was extremely loud. I made due and was fine with it for fear of changing rooms again and getting a room like the first one. I liked it had a table and chairs so my son and I could eat and play games in the room. The chairs were disgustingly stained so we covered them with towels, it was fine. My only real complaint, I don’t want to be that person (and yes I am fun at parties) but the smell of pot every night right outside my room was ridiculous. It is supposed to be a non-smoking property. Pot is legal in Montana so I just wish people would take it outside. Very on the fence if I will stay again next time I am in town.

After checking me in the clerk informed me that the elevator was broken. Not wanting to go through the hassle of obtaining a refund and going elsewhere I struggled up the stairs with my heavy suitcase. The tv had no signal but the bathroom worked so I survived.

I will be staying here again on my next trip to greatfalls! The desk staff I encountered were so amazing and accommodating especially the lady working the day shift! It was a little dusty in the room but overall so cozy!

Ok room. Budget price and lodging was also budget. Clean, comfortable but below average quality

The towels were crunchy but everything else was nice. The price was good and staff was nice.

The hotel was very good. However there is an area that needs some improvement. And that is in their "breakfast included" which is listed when you look into possibly booking a room in the hotel. It is a very, very skimpy "breakfast". You have coffee and some muffins. That's it!!! It would be nice if there also was a loaf of bread, a toaster and some butter, jam and peanut butter. This hotel chain had better seriously look at improving their breakfast.