Pomeroy Hotel & Conference Centre

The service, the room, and the food were all great. The complimentary breakfast was a wonderful way to get excited about leaving the soft beds. I was provided extra towels and tissues upon request, and the staff were helpful and kind. Definitely worth staying here!

My last experience in Dec 2022 was not as good as 2021. Probably caused by the busy season.

Was very nice and clean. Spacious rooms. Great breakfast with lots of choices.

隔音不太好，隔壁小孩太吵了

This is my second time staying at this hotel. Unfortunately, the experience was not as good as last time. The room was very clean. However, I could hear loud water flowing noise the entire night (could be their hydronic heater fan?). TV sound control malfunctioned. Free breakfast was very good with abundant selections.

Our room was mostly clean but the floor was sticky, looked like some kind of drink was spilled and never cleaned up.

Bed was uncomfortable. No hot water in the morning. Best front desk attendant would offer was to send me to different room. I didn’t feel like playing the pawn to figure out which rooms were affected, so I declined.

Excellent Customer Service by both Allan and Tanvir. Thank you for accommodating our requests, late check out, and for the help for our family celebration. We truly felt honoured to be their guests! Thank you 😊

Great stay, super friendly staff, clean hotel and nice room. The only reason I gave 4 instead of 5 star is because they did not have cleaning staff for Dec 31-Jan1, which was the majority of my stay.