PATRICK
24 de março de 2024
We were awoken by the smoke alarm chirping in the middle of the night. Ended up needing to pack up and change rooms. Needless to say this was a disruption. When asked about compensation in the morning they said because this was pre-paid, they couldn't adjust but we could take some snacks. Nice hotel, but unhappy with how the hotel handled the situation. Also, when looking at my credit card statement this morning, it appears that I have another charge for $11 which appears to be parking....nothing stated that we would be charged for parking. Hotel - please disclose all fees.
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