Usuário convidado
19 de julho de 2023
I have been traveling in hotels for 40 years, I attended all the hotel management schools and for 30 years I have been dealing with projects in the field of tourism. I have never experienced or seen a worse hotel in my life and every normal country and tourist inspection should close such hotels immediately. We paid the hotel for accommodation and stay in advance Our flight to Malaga was late and we politely contacted the hotels about the delay and indicated that we would arrive at night We got a phone call who will call us and open the hotel (in all announcements it is stated that the reception is open 24 hours a day and that it is physically open until 10 p.m.) No one answered at 1:30 a.m. We barely found accommodation in another hotel. The second morning when we arrived, the receptionist treated us like criminals It means thieves, robbers and people who have no place in tourism because they disgrace their country and their city and everything that has to do with tourism. We also experienced ethnic insults, insistence on communication only in Spanish, and an attempt to subvert an annex to the contract written in Spanish. We also reported everything to the police
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