Hotel Santa Isabel la Real

I would highly recommend the Santa Isabel la Real Hotel as a place to stay when you are visiting Grenada. The staff are fabulous, especially Ingo. When we arrived, he spent time with us, describing the many things we might do/attractions we might see /walks we might take, given the limited amount of time we had. His suggestions were spot on. Our room was spacious, bathroom well-stocked with the necessities. The breakfast offerings were multiple in number and quite delicious. Thank you!

What a delightful hotel in the historic moorish area of Granada. We were just a few steps from St Nicholas square overlooking the Alhambra. The hotel manager Ingo and the mother daughter team of Lola and Lola kept us oriented and well-fed. We loved sitting in the lobby with the open ceiling each evening with our vino. A few tidbits- nothing is as easy to find in the winding narrow streets as the locals tell you-- but everyone is friendly and helps you along. And the buses don’t always run on time, but once you see the narrow streets you understand why.... so plan accordingly when going to the Alhambra.

Hotel decor is amazing, gives the local vibes and is located in Albaicin, within walking distance to san nicolas lookout. There is also a bus right in front of it can take you to Alhambra directly. Detailed touring recommendations are provided for everyone which is very helpful! Breakfast is also great with yummy sweet melon :)

Ingo was very friendly and kind. He was very helpful. Also the hotel was so beautiful. I want to go back this hotel in the future.

We arrived and were greeted by Ingo who gave us alot of information, most of which was scribbled on a map of the city. We had three nights at this hotel and beyond that first time with a knowledgeable person, the rest of the staff could not hepl us reserve tickets, or worse yet, were simply not available. We tried to call the office one afternoon and evening for over 4 hours, also ringing the bell as noted on the office door. Then we were given a cell number of the "sister" that was suppossed to be available but she did not answer either the night before we left or the next morning. The tub/shower did not have a mat so it was dangerously slippery. The two options for bathing was a economy size of shampoo or a disinfectant hand soap--no shower jell or bar of soap. The towels should have been retired some time long before we arrived. Breakfast, included, was pretty minimum and the thing we were to use to toast bread was archaic. We did not understand from the initial meeting with Ingo that the wall unit was for heat as well as air conditioning. The hotel is only heated a for a few hours in the afternoon, turned off at night and turned on for a few hours in the morning. On the third day we learned that we could use the wall unit for heat. It was 41 F on the second day and raining so were were very cold and since there was no one answering the phone or bell we were very unhappy. All in all it was not a well run hotel and at $240 a night (which did include parking) I am sure there are better choices in Granada.

While the property is in an attractive location in the old. City, it is difficult to navigate if you come by auto. Once you check in, which is friendly and helpful, service declines to “0”. There is never anyone at reception and the phone numbers provided are NEVER answered. Potentially, you could arrive to a locked door and never get in. The hotel is OK, breakfast minimal, management incompetent. Try it if you like high risk.

This hotel is wonderfully located in Granada's Albacin area, easy to walk to all the sights. I can't say enough about how Ingo made our stay in Granada complete by sitting down with us upon arrival and reviewing all of the not to be missed sights, suggestions for places to eat and everything we needed to know about the hotel. It's cozy with lots of character including an indoor open courtyard that all of the rooms open on to. The breakfast area is facilitated by two lovely ladies who served up a delicious fare to start our day. On the morning of our Alhambra tour we left before breakfast so Ingo hung a bag on our door with a lunch to take with us. Parking is next door and easy to access. Ingo communicated with us extensively before our stay so that we knew exactly how to get to the parking garage and also the different tours that were available. Driving in the old town section is an adventure so it was nice to be prepared ahead of time. Our room was very spacious with a sitting area, large double bed and a nice sized bathroom with tub /shower. Instead of throw away toiletry bottles, there were large bottles of soap, shampoo and shower gel which is much more environmentally friendly. Overall, an incredibly well run hotel.