Usuário convidado
11 de maio de 2024
I really am a Rixos brand fan as you can see. Rixos Sungate is now up there as a hotel I would highly recommend and return to. We arrived in the early hours after a delay and check in was very quick. The first room was extremely hot but we were immediately offered an alternative. This was huge. Unfortunately it was missing a curtain which we found out an hour later but after a chat with Guest relations we were offered an upgrade. But in the meantime our lovely cleaner was putting a new curtain up and a brand new mattress topper so we remained in this room. It made us think how quick & reactive Guest relations are. Huge thanks to our lovely cleaner 1405. Food was very good. We ate in 3 a la cartes (Mexican , seafood & Mandarin),very easy to book and food was excellent. Main buffet was sometimes a little hectic but the fabulous Celebi looked after us at breakfast & lunch and Bora in the evening . Huge selection- very impressed that you can pre order Avocado & Poached eggs that are served. The beach snack bar was great, huge baked potatoes with lots of filling. The marine bar seemed to have a good selection of bottled beer & premium sprits, Fantasy bar was the best cocktails by far and had a lovely chilled out vibe. The main Lotus bar was ok, great service from Buse who also worked at Dem coffee and every morning I was welcomed with my favourite iced coffee. The complex is huge, so much to do, we definitely recommend longer than 1 week to get round to everything. Loved the DJ sets in the afternoon, the evening one was fab and the light show hugely entertaining. The Rixy club was very impressive, and the carnival was a brilliant time(sweets,candy floss, bubble tea & doughnuts). Also need to add the 4pm noodles is a great idea, also chocolate pastry’s. Staff here really do go above & beyond. From the bottom of our hearts thank you Rixos Sungate! You will definitely see us again! The Henshall Family xx
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