Paloma Foresta

Really nice landscape but less nice beach and very good kidsclub The restaurant had a lot off variety and good food The pool was nice and cool The resort wasn't overcrowded but was a little bit understaffed Especially at the main restaurant And the coffee machines were really slow

Great experience for the whole family! Kids mini club was awesome, great break for the kids and the parents! The resort and the hotel was clean, food was good, staff super nice. The weather was perfect - lots of sun. Highly recommend and will come back again.

Upon arrival we checked in and we had booked a Junior Suite with see view with balcony or terrace. When we got to the room it was a Junior suite but had a mountain view and no balcony or terrace. I queried this with the porter whom called down to reception and they said they would change our room at 09:00hrs the next morning. I immediately got in touch with TUI and then they changed us to the correct suite with the terrace. However the following morning in the daylight workmen were erecting pagodas on the terraces using electric saws. Sawdust was everywhere, the whole terrace was covered in sawdust, and the floor in the bedroom. Also supposed to have a sea view, well squint and you miss it. You could only see a tiny bit in between the trees, so would not class this as a sea view. Spoke to Emire Guest Services who had the terrace and the room cleaned, she also booked us into the A La Carte restaurant and had a basket of fruit with wine sent to the room. Emire was very helpful. Apart from this issue we had a great holiday, staff are friendly, and I would like to thank Ikra in the Restaurant, she went out of her way for us and always welcomed us with a smile and a hug. Plenty of choice for food although sometimes it wasnt very warm. The bar staff were good especially Sinem who always ensured our glasses were full and was very friendly, always welcomed us with a smile and made sure we always had a drink. One big issue we had was the amount of cats in the Hotel, even in the restaurant. These are feral cats and guests were feeding them, which doesnt help with the problem. My wife is allergic to cats and comes out in a rash, runny nose and streaming eyes, so to us it was an huge issue. The cats would be sleeping on chairs and walking around in the restaurant and the staff didnt do anything to deter them. Would we return, the answer would be no.

A lovely holiday but some aspects let it down a bit. The actual place was lovely, the mountains, trees and sea were so beautiful and so was the hotel, it blended in nicely with its surroundings. The waiting staff were lovely, however at the beginning of our stay (a day before the summer season began), some barstaff were quite rude, I asked for a Pina colada and they sighed and rolled their eyes before saying ok, this happened twice with two different bartenders in two different bars. As I said the waiting staff in the main restaurant were lovely and very helpful. The rooms were really nice as well, however when we arrived at 2am, my brother and I were given the wrong room, a room with just a double bed. When telling this to the man at reception he said there were no more rooms but after my dad explained that we were siblings there was suddenly another room available? (There was another family behind us with the same issue) this new room was also not the one we had paid for, we paid for a sea view and this wasn't that, the man said that we could get our proper room the next day at 2pm. We went down at 2pm and they said come back at 3pm, we went back and they said come back at 3.30pm. My dad explained that this was getting ridiculous and the man behind the desk blamed it on the female cleaning staff not being 'strong enough', further saying that 'they are not strong like you or me', gesturing to my dad. This is unacceptable, using sexism as an excuse for them not giving us the right room. This was said right in front of me and my mum so god knows what they say when there are no women around. Despite this issue, the room (when we finally got it) was lovely, two big double beds and a nice big bathroom. The food looked lovely, but as vegetarians my brother and I struggled a bit, what we could have was lovely, especially the desserts! The entertainment for the most part was entertaining, one night they had Brazilian carnival dancers in which was very exciting. The rest were mainly bands which were decent. The cats were so cute! they roamed around the bars and restaurants and were very friendly. They added to the culture of the hotel, if you are going to Turkey there are going to be cats as they are government protected and vet checked, they love them! So if you are going , expect lots of cats :) The cleaning staff did a good job, refilled fridges and looked after the rooms well, however the only issue was that some days they knocked a bit early, we had them knocking at 8.45 one morning when we were trying to have a lie in. They were lovely and friendly though and if you asked for just 10 minutes they were more than happy to come back later. The TUI info was a bit sp**** as well, there wasn't much advertising for trips out or local info. Overall, despite the sexist and unfriendly reception staff (the main let down), the holiday was lovely and enjoyable, especially the Sunset bar which was right on the beach next to the sea.

I cannot fault this hotel. Amazing staff made the trip. The quality of food and drinks was fantastic and the hotel grounds were immaculate. Upgrade to the junior suite for a huge balcony. Sunrises are a must to see. Thank you Paloma Foresta team- we shall be back!

I cannot rate the hotel to be a five star hotel. It’s quite old. I paid for extra for a sea view room but the reception didn’t give me the room with sea view at first place. The room didn’t even have a view. They changed the room twice to finally give me what I originally booked. So I spent three hours on the first night and the second morning to go back and forth to finally get what I booked. The most important thing is not a single staff at reception say a single “sorry” to me. No to mention anything to make up to their mistake. This really shocks me since it’s not what a five star hotel should treat there customers. What impressed me the most is mini club with several friendly and professional girls working there. They were all very nice to the kids. My kids enjoyed playing there a lot! There were different activities going on everyday. Finally, we’ve been visiting several five star family hotels worldwide and this is my first time to see the hotel staff are eating with the customers at the same time. Usually the staff should have their own canteen. I’m not saying the staff cannot eat where the customers eat. But at least make the customer eat in their time while the staff eat in their own time. It’s not very nice when you have to queue behind a line of hotel staff in a buffet. I won’t be coming back again.

Amazing services - very child friendly, lots of things to do throughout the day for kids to do with activities that are put on by staff. The food options are good and there is plenty of options and different restaurants within the complex. The pool area / beach has lots of availablilty for sunbathing

Thank you to Paloma staff! Animation team is amazing, especially Chiba, Enes and Nouri. They made our holiday 😄 Thank you - we love youuuu 🕺 Show was very very good Food was good too Water sports - loved the speed boat for 2 hours Thank you Ahmet

Chiba Ennis and nouri are the best staff. The service the waiters and bar staff are excellent. I would definitely recommend this hotel. I loved it. I came here with my boyfriend best friend and her boyfriend and we loved it. So much to do and is fun at night. good parties. Karaoke. Lots of alcohol!!