Paloma Foresta

I don’t know were to begin. 7 of us came here and were so looking forward to this holiday. Unfortunately it was SHOCKING. DO NOT STAY HERE. Unhygienic rooms Falling apart rooms No air con Food is beyond terrible cold. Flies, undercooked, All of us were sick all week All of us had bad stomachs Sewage issues with rooms Faeces from other guests coming up through our toilet The list is endless we complained to our TUI REP grace who was less than helpful. Offered us £150 we are taking our complaint to the top! TUI ARE aware of how bad this hotel has been for months and CONTINUE to sell it.

We came for family wedding. Chiba our family friend was very helpful the full time, he accommodated everything we needed. Very friendly & helped us alot during our stay! Thank you so much Everybody very friendly and helpful Thank you Paloma

Oh dear oh dear , this review is an honest appraisal , this is not an ultra luxury hotel it may have been 20 years ago but not now , tui should be sued for rating this platinum , its run down staff overworked and being sold off in november so my review will be useless , location is beutifull, staff are superb but overloaded rooms are nice but dated and tired , as is all main hotel , food is very average but not bad , drinks are good but certain premium all inclusive ones conveniently , allways out of stock , the irish bar was closed pool is nice , beach is ok but very aggressive fish which hotel cant help , beutifull grounds , sunset bar lovely but again jaded and tatty in places , the problem is is we had a lovely holiday in a 3 star hotel but was sold 5 star platinum and that is a serious problem , also certain rooms have hideous views will leave a picture to show ,

I had read the reviews on this hotel before coming and I was extremely nervous about what I would find when we arrived. Please don’t listen to any negative reviews. The hotel is set in lovely forest like setting with pine trees and palm trees. The pool is a lovely temperature, you will never struggle to get a sunbed as there are plenty. We spent 7 days here and not once did we have an issue with the restaurants and the food! The selection is huge! The staff at the hotel are really friendly and hardworking. The entertainment is great with a good selection of day time and night time activities. The beach is clean and ample beds. The rooms could do with an upgrade to modernise them but I have no complaints. Plenty of storage, the beds are comfy and the air conditioning was a dream! The cleaner came in every day and changed towels and tidied up! Please don’t be put off by the negative reviews! We had a fabulous sun drenched week!

You get what you pay for! We stayed here for a week in August with 3 children in a villa. The air con in the villa was great and really spacious. It’s a bit tired but not bad and they were quiet, away from the evening entertainment. Room cleaned every day and mini bar stocked. The main pool is busy but we didn’t have trouble finding sun beds around 10/10.30. We did book a cabana most days as it was cooler by the sea and we liked the space. The first day we had excellent service, but thereafter I don’t think I was asked if I wanted a drink once. Also, it’s not champagne they give you but some pretty awful fizz, we declined it after the first day. The snack bar staff are superb and they work so hard. Many told us they work 12 hours shifts for 6 days straight and they still do it with a smile. The food other than pizza is not great though! This was an ongoing theme! Watersports were good fun and we all enjoyed those at not eye watering prices either. The water sports sales man is so nice, chat to him if you see him and break up his day. The spa treatments we had were superb and I would recommend them highly, even the kids chocolate massage! Booking into the Al a carte restaurants were tricky and despite it being the first thing I did when we arrived (before I even unpacked the case), we still couldn’t get into them. We never got into ADA despite moaning, a lot, to guest relations. Lotus was terrible, genuinely worst Chinese I’ve ever eaten. Miserable staff too. Steakhouse was good and nice people, great with the kids. Seasons was awful and all our plates were left uneaten. Finally had a good meal at Saffron. If this is the only one you can book then it’s no loss. Enjoyed it and the staff were good too. Buffet is the same every day and every breakfast/lunch/evening. No labels on anything so not sure how people with allergies coped. Three of us have been unwell with sickness and upset stomach. No idea what from as all ate different things. Guest relations seem to wander around ticking a box by asking if you’re ok but don’t do much when you say if anything isn’t ok. Entertainment was good and loads for the kids as well as adults too. My best advice for guests is to tip little and often. It makes a huge difference to the service you get! Overall it’s a decent hotel that needs some updating and remedial works but it wasn’t particularly expensive and we were generally happy for what we paid. That said, we wouldn’t return until they improved all the food and the hotel has a facelift. Cengiz was excellent at the snack bar. Ibrahim at breakfast.

We are just back from 10 nights at Paloma Foresta at the end of June 2024 and had a fantastic time. We would definitely book again. If you are reading this, you will probably have read some of the other reviews, so let me dispel a few myths first: The Beach - yes, it is not all fine sand. However, once you get past the bigger rocks by the waterline, the sea bad is sandy and not rocky. However, be smarter and enter the water by the ladders on one of the jetties. No uncomfortable stones! But do try the beach, in June the water was lovely - really warm. The cats - yes, there are cats around, but they are well looked after (lots of water left for them) and they didn't bother us at all, unless we wanted them to. If you are bothered by them you'll find it easy to get away from them. The spa - yes, they do try to quite aggressively and frequently promote the spa (though in a friendly way), and especially to get you to visit early. We actually decided to go late on in our trip and could get an appointment the very next day. We didn't bother trying to haggle (though I dare say we could have saved £5 or £10. However, compared to UK prices, it was actually very good value. The package was a steam room, Turkish bath (where they scrub and wash you!), massage tailored to your needs, and a facial. They did try to upsell a further package of massages to 'cure the problem' which to be fair, we probably do need and would have helped but it was already our last day. The actually massages were very good. They know what they are doing. Overall, we really enjoyed our stay. The food was excellent, service top class and though not all the resort was open, no queuing for drinks or tables. Book speciality restaurants as soon as you can. We arrived early Saturday morning and the first booking we could get was for Wednesday. The best was Seasons. Brilliant food and beautifully presented. Safran is classic Turkish, so great for some authenticity - but portions are huge! Ada was the coolest setting. Right be the water and a fish menu, all excellently cooked and presented. We didn't bother with the paid ones, and never even saw where the steak one even was! The buffet was good, though the wine service could be a bit forgetful at times, though the staff were busy turning tables and trying to keep everyone served. They salads especially are brilliant. There is a section of mains that changes every day on a theme with several new dishes, but most of thee rest was relatively similar, However, there was so much choice it wasn't a problem and we didn't get bored at all. The bars all serve the same drinks, though in slightly different ways, and their quality is excellent. Apart from the wine, which was quite mediocre but drinkable enough. It would be good to have some more low sugar options for mixers. The app can be used to order drinks in some of the bars which can be useful. There is some waiter service in some bars, but not all the time. They w