Hotéis perto de St. Nicholas Church, Godstone, Godstone

Lovely hotel and lodge where our accommodation was. Clean and tidy, comfy bed.

I came in at night for a stay over . I walked to the premium inn for a bus to the hotel which cost £4.5. The check in process was smooth and easy, there is always someone at the front desk. The room itself is quite spacious with TV , kettle, tea and a heater. There is a 3in1 shampoo body wash and hand wash for shower. Towel was ok but stained. The breakfast is typical full English breakfast buffet style with range of choices on bread and cereal. The cafe bar is comfy and have plenty of seats. The food is of standard but quite a few of the plates were not properly cleaned. Overall I would say it is ok to stay in.

I specifically booked a night at the Sofitel Gatwick because it included 'Meet and Greet' parking with Maple Parking. Had they not included this I would have still stayed but made other arrangments for my car. I arrived at the Maple Parking Meet and Greet and parked the car. Took my keys over to the attendant and signed in. I then asked if they could give me 20 minutes to check in to the hotel, change clothes and bring a bag back to the car. We didnt want to bring a bag of unclean clothes on holiday with us. Here's where things went downhill faster than Gwynth Paltrow on ski's. The attendant, a tall bloke with a mid-european accent shouted at me 'No, do you know you are at an airport'. He actually shouted this. Shouted. To a customer. Take a minute to breathe that in. Fortunatly I knew I was at an airport, having driven 4 hours to get there. To hear that I was at an airport was no surprise, to be shouted at by a car park attendant was. I explained that I didnt want to take a case of unclean clothes on holiday with me. His response to that was 'we are extremly busy and your car will be removed immediately'. I asked if the hotel would hold the bag and he replied 'No they will not hold your stupid bag'. Here's where I should have murdered him with his Maple Meet and Greet Staff lanyard, but I did not. I asked for my keys back to be told once again in an truely agresive manner 'if you take your keys I will close the entry and you can't come back'. I took the keys and left. I then had to park at Gatawick Long stay for an additional £150. We finally checked into the hotel, explained the situation. The checkin lady (Alessia?) apologised and gave us two tokens for a free drink at the bar. They also kept our bag for us. Is this the fault of Sofitel Gatwick? I think it is. They decided to partner with a company that treats people appalingly. So they've got to accept responsibility for that. Please share this review, If I saw something like this I would have chose another car park or another hotel. Other people should be warned.

On arrival there was a new girl on Reception (black girl) and she told me that the room I had reserved was room only and I knew I had booked a b&b rate. Although she was very pleasant she said she was new and needed to check with a more experienced receptionist. A white lady came into the reception area and was telling me that the new girl didn't know how to check was was included in the room rate and started showing her - how to check for this while I was there. This white lady (had a foreign accent) was quite abrupt to me and I thought to myself, maybe if you trained the new girl better, she would be able to check these details. The new girl was apologizing, I said to her its not your fault, you need to get trained better in your role. She was a beautiful young girl and very friendly and tried to help as much as she could. The kettle in my room was not working but was replaced quite quickly. I went to get some milk from the trolley and the Housekeeper (Spanish) screamed at me - your are not allowed to touch the trollies and if you need anything, please contact Reception, I said shall I leave it back then and she said - No its OK!. Had to advice Reception if one, needed their room cleaned. Breakfast was nice except the mushrooms they were too hard and difficult to eat. Staff tend to move trollies and talk to each other when guests are around and they use the guest lift as a service lift. They got in the way at times when I was trying to get out of the hotel, they apologized for getting in my way. Majority of staff were friendly, rooms need updating. On my last day, I was getting some tea at breakfast time in the dining area and when I returned a staff member (Small Indian lady) was clearing away my food and I had only went to get a cup of tea and had not finished my breakfast, I told her I was still having my breakfast. I was annoyed as my room card was still on the table but she never noticed this and was clearing it away. They spray and clean empty tables very close to you as you eat your breakfast which is frustrating as the smell of the cleaning liquid is quite strong, It was my first time staying at this hotel, however in the past I have had coffee/tea there but never stayed before. I would rate is as a 3 star Hotel and not a 4 star Hotel.

Booked via Holiday Extras for this hotel as we needed a place close to the airport to park our car and stay overnight for our earlier morning flight to Spain. Welcome on arrival first class. Everything was explained clearly and with a smile. Our request for an early morning call noted and carried out on time. Bit of a rush leaving as we tried to catch the shuttle but again staff dealt very quickly with everything and enabled us to catch the shuttle. On arrival back at the hotel after our holiday, again staff on reception very very efficient polite and informative. Room was lovely, clean and had everything we needed. We will definitely be back. A perfect stay! Thank you.

We have been staying at the Hotel for a few weeks now. After long hours at work, we just wanted to stay somewhere where we can disconnect with work, relax and connect with other people. Nevertheless, I would like to share with everyone that Bar attendant (James) would always go that extra mile to ensure customer expectations are exceeded. Is not just about serving you a drink and taking orders. Excellent customer service by always interacting with customers, offering advice, friendly, accommodative making our staying very pleasant. I strongly believe that a good job should always be well recognised. Thank you for the high level of professionalism. Regards Ruben

The room is very tidy, and the breakfast every day is also very rich. The front desk here is very enthusiastic and heart-warming. I just came here and I don't know the surrounding area. I can get patient and friendly answers when I ask some questions. It feels great to live here! If I come to London again next time, I will still choose to live here. The transportation here is also very convenient. You can get to the bus station in 2 minutes' walk, which is very convenient for travel. It was an unforgettable and very good stay experience.

I was a little bit dubious about booking this hotel because it was so cheap (£29 per night) and because of some of the bad reviews I had read. I booked the hotel for one night anyway as I just needed a bed for the night and was prepared to have a less than pleasant stay, however my stay was not bad at all. I was able to park my car a couple of streets away for free from 6pm up until 9am (but always check the road signs or ask a member of staff what the parking times are. On arrival the reception staff were friendly and helpful. I liked the fact that you couldn't use the elevator without your electronic room key as I am not complacent about security. My room was on the 7th floor and being so high up I couldn't hear the traffic but I could hear the tv in the room next door but it wasn't loud enough to prevent me from getting to sleep. Even though the room was smaller than I was used to, I was able to walk around the bed. And that was it... no table or chair but there was a fixing on the wall where you could hang your clothes and bag. The heater was excellent and mine was able to get up to 32°C/89°F as it was a cold night outside around -2°C/28°F but my room was warm in just a few minutes. The room was clean and so was the bed linen and had quite a nice graphic stenciled on the wall of the London skyline. I know I'm probably being fussy here but the tv which was excellent by the way was way too big for the room. I suppose some people would love this but it really did strain my eyes. Turning down the brightness helped a little but I ended up turning it off in the end. The bathroom was small but clean with a large liquid soap dispenser on the sink. I was able to get the temperature I wanted on the shower in about 30 seconds. The shower curtain didn't pull all the way round because it was incorrectly fitted and I just left it as it was. The bed was comfortable and my nights sleep was undisturbed. There was a kettle and microwave oven you could use downstairs so I just heated up a subway sandwich I had left over from the night before. In conclusion: Yes it is very basic but if you just need a bed for a night or two (probably not much longer) then in my experience you can't go far wrong here. I have seen some of the nightmare reviews but that was not my experience.