Le Jardin des Plumes

Lovely accommodation in this B&B house (Ô PLUM'ART) which is situated near the entrance of the village, on 12 Rue Claude Monet in Giverny, and 1km from their other site ‘Jardin des Plumes’ restaurant and accommodation. We had the room called Sumatra, upstairs on the first floor. Staff at this B&B are on-site for check-in from 4pm for a few hours and then they come back again for Breakfast and check-out the following morning. Check-out is 11am. The house is around a 20 minute walk to Monet’s house and Gardens. Very nice décor, clean, peaceful, comfortable, and quiet. Wonderful to open the bedroom window to listen to such a busy dawn chorus from the birds… Brilliant! Free parking on the side of the road just outside the property. Nice size bedroom with an en-suite bathroom. Having a door to the bathroom is great, as there is an extractor fan in the bathroom to keep damp at bay. This sound is not a problem as it's a fairly quiet extractor and once you shut the bathroom door when going to bed you don't notice the sound. Continental breakfast was very simple but nice; Croissant, bread, jam, yogurt, cheese, fresh orange juice. The coffee was made using a coffee pod/capsule machine, not my favourite type of coffee but it was fine. They have a coffee machine in the bedroom too, and one small vessel with drinking water. They will fill another drinking vessel for you to take to your room, if needed. I would ask for one shortly after check-in and before the staff leave, as once they leave there are no staff members around until the following day. We would definitely stay here again as it was very relaxing, especially once the day-trippers have left the village. A mid-May stay on a Friday evening.

Our 2 hosts, Stephanie and Morgan, could not have been more thoughtful or kind. We were surprised the rooms were a short way from the main hotel- but in the end loved the calm, comfortable location. It is a perfect spot to experience Monet’s home and gardens and the beauty of Giverney.

I spent one night at this charming hotel down the street from the entrance to Monet's Garden. My room was on the ground floor and had a large tub. (If you want a room with a shower instead, make sure your request it!). The room was quiet and the bed very comfortable. I had also booked dinner and it was everything I could have hoped for. As a solo traveler, they provided me with a large stuffed teddy bear as my "date". I thought that was such a cute idea. The food was delicious and I can't give it enough accolades. The wait staff was also amazing. I had arrived by train in the town of Vernon - about a 15 minute taxi ride from the hotel. When I got dropped off, I booked a ride with this same driver to take me to the train station the next afternoon. I needed to catch the only train running on Sunday afternoon back to Paris in order to catch my international flight the next morning. Fast forward to Sunday afternoon - no taxi appears! By the time we knew that the taxi wasn't going to come, it was too late to book another one. This is when hotel staff showed just how fantastic they are. The lovely lady at the front desk interrupted a staff meeting and the evening pastry chef volunteered to take me to the station in his own car. He got me to the station with 3 minutes to spare! This hotel gets a six star rating from me and I look forward to staying there again!

One night wasn’t enough and I look forward to coming back! This is a charming, small hotel in easy walking distance to Monet’s gardens. The grounds of the hotel are beautiful - I would’ve loved to have just stayed a few days and pretended to be mistress of the manor! The rooms are clean, charming and well-sized. I stayed in the top floor suite of the main house and it was absolutely lovely. The breakfast is to die for! They bring you a picnic basket with all of your selections to your room - I ate every bit of it. Truly delicious! The restaurant was booked full and we enjoyed our dinner.

My husband and I spent one night at the hotel and wish we could have stayed longer. The property has such a surfeit of charm, you could practically overdose on it, though happily it’s not at all twee or pretentious. The gardens and public spaces are lovely and our suite in the main building was gorgeous, clean and modern, yet still cozy and exceedingly comfortable. The bathroom was very well equipped with a walk-in shower and luxurious soaking tub. Excellent towels, bathrobes and slippers, high quality toiletries and hair dryer. It’s everything you could hope for in an intimate French country inn. There’s free parking and you can walk to Monet’s house and gardens and the pretty town. The entire team was welcoming, congenial and helpful. We arrived very early and they graciously stored our bags and brought them to our room so they were there once we accessed the suite. I’ll review the restaurant separately, but our advice is to dine there whether you stay at the inn or not.

The three course meal we chose was so pretentious, flavours that weren’t matched just a random collection of uninspiring nibbles. The taster canape was lovely but the luke-warm water on the tomatoes spoiled them. The lobster was tough and decidedly chewy. The Chicken was delicious though. The oyster ‘eyeball’ left me needing a glass of water to remove the taste. The rice pudding taster was left on the side uncovered and was an inedible lump of goo. There were flies in the restaurant. At €100 per person I was not impressed.

Pas de parking sauf la rue (étroite)! Bon accueil avec légère collation. Chambre petite avec une literie correcte. Wc très petit : il faut être fin! Petit déjeuner correct sans plus (manque de bol par exemple) mais service attentionné tout de même ! Manque de patères à signaler. Rapport Q/P bien moyen.

Un accueil exceptionnel, un surclassement, on retire sa clef dans tiroir à son nom, bref de quoi se prendre pour un vip ! Le petit déjeuner est servi en chambre dans un panier, en ayant au préalable indiqué ses choix, et son horaire.Pour peu que le temps s’y prête, on a le bonheur de le savourer sur le balcon, vue sur le jardin.

Nous avons été très déçus et même fâchés de la qualité des prestations de cet hôtel qui semble manquer cruellement du personnel nécessaire à la bonne marche de l'établissement. D'abord, à notre arrivée, on nous apprend que la télévision est en panne et qu'un réparateur doit venir dans la chambre pour la remplacer. L'hôtel a refusé de nous donner les clés tant que la réparation n'était pas terminée. Nous avons donc attendu à l'extérieur. A plus de 16 heures, il y avait toujours un technicien dans la chambre. Nous avons finalement intégré notre chambre à 19 heures passées le premier jour. Inadmissible, surtout en étant accompagné de mes parents qui ont 84 et 89 ans, au cours d'une journée particulièrement chaude. Lorsqu'on nous présente la chambre, on apprend également que le minibar est en panne. On nous a néanmoins mis des boissons avec de la glace... qui avait fondu. On nous dit également que le pommeau de la baignoire ne marche pas très bien. C'est tout? Eh bien non, car le lendemain, je veux prendre un bain, et je me rends compte que la bonde pour vider la baignoire était bloquée. L'incident a été signalé immédiatement à l'hôtel qui nous a indiqué que la réparation ne serait pas possible d'ici la fin de notre séjour et qu'il fallait arrêter d'utiliser la baignoire. Nous avons donc utllisé à tour de rôle l'espace lavabo et douche de 2 m2 pour 3 personnes (voir photo). Est-ce en rapport avec les 370 € par nuit qui sont facturés par l'hôtel? Certainement pas. De plus, pour prouver le manque de personnel, il nous a été dit chaque jour que les demandes pour les chambres ne pouvaient pas facilement être honorées durant le service du restaurant. Donc lorsque le restaurant fonctionne, l'hôtel s'arrête? Est-ce vraiment en rapport avec un tarif de 370 € par nuit? Ce manquement dans la qualité des prestations fournies est honteux. Concernant le petit déjeûner, nous ne sommes pas très fanas des paniers pique-nique qui obligent à choisir ce que l'on veut la veille. Nous pensons qu'il s'agit là aussi d'une conséquence de manque de personnel bien que celui en place essaye de tout faire pour compenser. En attendant, les boissons chaudes sont tièdes... Et une confiture a été trouvée avec des traces de moisissure. Nous avons réclamé un dédommagement à l'hôtel. Il en a été consenti un, mais qui est très insuffisant à nos yeux (au minimum il aurait fallu une nuitée gratuite). Nous allons écrire pour demander un dédommagement supplémentaire. En l'absence, nous ferons intervenir le Médiateur.