Hotéis perto de Neelsville Village Center, Germantown

I like it very much, very satisfied, clean, good service, come back next time. You can ask the waiter for toiletries. You can also apply for membership cards to accumulate points, and there will be free accommodation in the future.

I typically do not write reviews but not only is this hotel staff are very courteous and professional. I don’t know if the hotel is under new management but I read the negative reviews and was praying for a clean room but to my surprised the hotel was very clean… all areas where very clean. We did not have a complaint. Highly recommended

There is NO Shuttle Service.(The reason for 2* for Service and 3* for Facilities) They do offer compensation for uber/Lyft/Taxi within 3 miles(Rio Shopping Center and Shady Grove Metro), however for some reason Taxis Services won't come to this location. Use the Radisson Hotel next door instead for pick up. The Breakfast is very good, and staff is very friendly! It is a great place to stay if you just want to sleep, eat, and leave. The share fitness center is well maintained as well as a 24 hours small Dunkin' Donuts. Pool is seasonal. Everything works but AC/Heating Unit (one broken Grid) and TV(30”?) is a little out of date.

This was a very good, reasonably priced and conveniently located hotel. Breakfast was very good, much better than expected. The customer service was excellent. Front desk was super helpful. The Front office manager, Peykan Gilanshah, was particularly good. We had smoke alarm malfunction in the middle of the night, and the front desk offered a 20% discount. However, since we'd booked thru a 3rd party they couldn't change the bill, and when we checked out the reception said the manager would handle it when he came in. To my utter surprise, Peykan called me the very next day, was extremely gracious, and said he would send a check, which arrived in 3 days. This was a minor thing, but the sort of follow up that is all too rare and very appreciated.

Great place for your next event! I needed to schedule an event for 50 in Gaithersburg with attractive lunch options. This property exceeded my expectations with quick and comprehensive event planning support, great menu, free parking, modern and attractive meeting space with an enormous lounge and patio that faced the lake on the 2nd floor. Menu options were plentiful and reasonably priced. Selected several sandwiches which were large artisan creations, salads and desserts that were enjoyed by all. IT and Audio-Visual equipment worked perfectly too! The staff went above and beyond with excellent communication and service delivery making it a great experience. Thank you Jordan, Jessa, Sarah, Carmen and Almaz for your indispensable service!

The environment is very good, there are restaurants and cinemas by the lake. Going a little further is Target and Barns and Noble and some small shops.

We have stayed at this hotel many times over the past years. We love the location of the hotel and the close proximity to the shops and restaurants at Rio and Crown. Check in was done by a friendly agent at the Desk with a name tag that indicated his name was Juan. Juan was very warm and friendly welcoming us to the hotel. Although he didn’t recognize my status on Marriott Bonvoy (Titanium) he did ask if we wanted points or a food item from the sundry shop as our Bonvoy welcome gift. He could have enhanced the check in experience by utilizing our name and explaining the breakfast times. Signs were posted in the elevator and at the desk that listed the breakfast times and housekeeping procedures. Stay over housekeeping is on request and is a room tidy, make the bed, new towels, trash removal and amenity refill. Breakfast: I am not fond of the new breakfast offerings. Pre packaged waffles and sausage biscuits. I am on a keto diet and there are just two many carbs on this breakfast to start the day. Packaged cereal, instant oatmeal that you add hot water, cold cheddar biscuits. Yogurt was available in the refrigerator. Everything was high in carbs. Neither scrambled or hard cooked eggs were available. I missed them. I noted many other guests inquiring about where were the eggs. All of the attendants on the buffet were both friendly and hard working and kept the buffet stocked and the tables cleaned. Special kudos to Dolores who was very hospitable on Monday morning, management should commend her for her hard work and big smiles. Well, to my surprise on Monday and Tuesday they had the hard cooked eggs available and instead of the waffles and they offered egg white frittatas. I heard many negative comments on the breakfast with guests looking for English muffins, toast or bagels. Housekeeping: Our room was spotless clean and I noted that pads and pens have been added to the guest room. The bath amenity was the bulk dispensers on the wall and one small bar of soap at the sink. Shower was a tub shower and the water pressure and temperature perfect however the sink faucet had a very low water pressure and the stopper did not hold water for the morning shave. I appreciate that they are doing room tidy although on the second day the room attendant forgot to refill the coffee supplies. The Front Desk attendant at night Alison was very friendly and hospitable. She engaged everyone as they came in from the entrance warm smile. She did well to find a commonality to build a rapport for conversation. She is a natural with hospitality and should be commended for her excellent service. Another nice stay and we look forward to returning to this hotel on our next visit to Gaithersburg.

The price is cheap, the free breakfast is good, the room is clean and suitable for parents and children, and there are shopping centers such as TJMAXX in a few minutes. The parking fee is 14 knives.