Ramada by Wyndham Jacksons Point

호숫가의 아름답고 고즈넉한 호텔입니다. 심코호수를 즐기기에 부족함이 없습니다. 문을 열고 나오면 바로 호수입니다.

酒店位置非常好，旁邊有花園和******，離湖特別近

We have stayed here lots of times so things are familiar. Staff are friendly and caring. We have an Austistic 10 year old and staff know we need to be in the main building, not Lakeside. We also have a busy 3 year old and everyone is understanding.

The staff was very good. My only problem was: with so vacant rooms, why did we get "up-graded" to a room that was on the second level at the end of the building which was a very long distance from the main building? Using the main buildings' facilities ie: pool, hot tub, etc. was very inconvenient from where our room was located (it's a very big resort).

One thousand percent different from photos. The gentleman was great but the lady at the desk was rude. Super dated. Not at all like photos.

Staff was a little underwhelmed, the receptionist gave me attitude for no reason. Than apologized At first got a room full of spider and dirty washrooms.

Dirty room. Horribly loud neighbours. Bad stay. Only saving grace were the staff. Although only two out of three staff interactions were good.

Sorry to say very disappointed receptions staff and restaurant staff rude, attitude not answer my questions terrible service, rushing on us, cockroaches in room plus ants, of course pool in maintenance I have pictures of both. I am travelling for work and business often so I’ve been in hotels a lot but this escape which was a family long weekend celebration and my wedding anniversary Horrible memories Never put my foot there again! They were not busy at all so they had time to welcoming us and treat us like humans,but unfortunately NOT! Not recommended!

Room was comfortable and clean; pool and hot tub were very nice, clean and set at a comfortable temperature. The included breakfast was a nice touch. Overall value was great.